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Why Dashboard doesn't show statistics?

Symptoms

Dashboard doesn't show any statistics.

Cause

Domain name of the system doesn't match data in general settings.

Resolution

To solve the issue, do the following:

  1. Check if statistics for the last 16 hours is present in the Orig-Term Report. If there is no statistic, you need to wait until it appears.
  2. After the statistics has appeared, revise if Domain Name field in ConfigurationSettings section was filled correctly. For example, if URL in your browser is https://mydomaine.com/admin/events/list, the Domain Name field must look like https://mydomaine.com/.