Why there is no route observed?

Symptoms

You perform a query in Routing Analysis section and observe that there is no route.

Cause

There can be several probable reasons:

• Terminator (account), specified for a target route, does not have assigned Termination Rate Table;
• Terminator does not have any Account with enabled termination;
• Terminator's tariffication plan does not have a price for a target Route. Probably, the system can not find route because Effective Date is specified in future.

Resolution

Depending on a case, do the following:

• Specify Termination Rate Table.
• Enable Termination mode in Accounts.
• Specify respective Rate for a target Destination or check its Effective Date.