How to set calls to come from one specific originator?
This is the case when you wish Terminator's calls to be taken only from one customer.
You can use one of the following options to set calls from one specific Originator:
Option 1: Route by exact numbers with different pricing
If you need to route the calls from the exact Origination number to the exact B-number and charge it with a higher price:
- Create a Traffic Processing Rule with the Stage - "After Client".
- Fill in the Client or Account filter to specify the Originator.
- Enter the code in the Dst Match field to determine a B-number.
- Enter the code in the Src Match field to determine an A-number.
- Enter a Tag in the Add Tags field.
- Set mode to "Allow" or "Allow and Continue" to enable the calls routing.
- Run Traffic Rules Manager tool in the Task Scheduler section.
Option 2: Route from specific Originator to specific Terminator
If you need to route the calls from one specific Originator to one specific Terminator:
- Add both Src and Dst codes in a Rate Table for a specific Originator.
- Make sure you have a Terminator Rate Table with the same codes.
- Create a Routing Plan and add a Routing Rule.
- Enter a Dst Code, choose a Static Account type, select the Terminator's Account in the Routing Rule.
- Make sure you have a Routing Plan assigned to your Origination Account.
- Run Dynamic Routing Manager service in the Task Scheduler section.