Orig-Term Report

Section overview

This section is designed to provide a user with a possibility to generate a report and trace all call routes from a Client to any Provider with orig-term cost and profit. Here you can create a report based on an existing template or generate a new one. You can also get the information sorted by clients, events, profit, etc.

Screenshot: Orig-Term Report query form

Creating a New Orig-Term Report

To create a new summary report, you need to fill in the following parameters in the form and click the Query button:

Information Block	Field Description
Filters	On the Filters menu, select the required parameters for the report. To cancel any filter, click the delete  icon next to the filter. You can start a quick search by typing filters' names in the field at the top of a drop-down menu with filters.
	Period (1)	Specify the time interval for the report and a timezone. Please note that the Period field is mandatory.
	Period 2	Accessible when you enable the Compare Period option by clicking on the plus icon next to the Period. Specify the second interval for the report. Tip When you select one of the Time parameters for Group by, the end date of the Period 2 will be set automatically to make equal intervals of Period 1 and Period 2.
	Group by	There are the following accessible options to group the data in reports: Time: Year, Month, Date, Hour. Clients: Orig Client, Orig Account, Orig Code, Orig Code Name, Orig Rate, Term Client, Term Account, Term Code, Term Code Name, Term Rate Extras: Service Name, Orig Serial, Orig Client Type, Orig Owner, Orig Time profile, Term Client Type, Term Owner, Term Time profile    Attention Please note that the Group by field is mandatory, it couldn't be empty in order to generate the report.
	Additional Filters
	There are the following accessible additional filters: Clients: Orig Client/ Orig Account/ Orig Code/ Orig Code Name/ Orig Serial/ Orig Owner/ Orig Client's Tags/ Orig Account's Tags/ Term Client/ Term Account/ Term Code/ Term Code Name/ Term Owner/ Term Client's Tags/ Term Account's Tags Events: Total/ Profit/ Volume, Total/ Events Not Zero/ ASR Cur/ ACD Cur Extras: Service Name/ Orig Time profile/ Term Time profile
	Clients Settings
	Orig Client	Define an origination client for the report
	Orig Account	Enter an origination account for the report
	Orig Code	Specify an origination code for the report
	Orig Code Name	Indicate an origination code name
	Orig Serial	Define an origination serial
	Orig Owner	Define an origination Reseller for the report
	Orig Client's Tags	Determine tags that belong to an origination client
	Orig Account's Tags	Specify tags determined for an origination account
	Term Client	Define a termination client for the report
	Term Account	Enter a termination account for the report
	Term Code Name	Indicate a termination code name
	Term Owner	Define a Reseller for the report
	Term Client's Tags	Determine tags that belong to a termination client
	Term Account's Tags	Specify tags determined for a termination account
	Term Code	Specify a termination code for the report
	Events Settings
	Total	Enter the range of total events
	Profit	Enter the range of the revenue you would like to display
	Events Not Zero	Define the range of events, that have a duration greater than 0
	ASR Current	Specify the range of ASR Cur for events you would like to display
	ACD Current	Specify the range of ACD Cur for events you would like to display
	Volume, Total	Enter the range of total volume of services
	Extra Settings
	Orig Time Profile	Select an orig time profile that will be used as filter criteria
	Term Time Profile	Specify a term time profile that will be used as filter criteria
	Service Name	Determine the name of service for the report
Output	This form contains settings of the output data of the report. Click the plus icon near the Columns to select respective columns to output a report data. You can also cancel any chosen item.
	Accessible columns in the report
	Columns for the main period are: ASR Std, ASR Cur, ACD Std, ACD Cur, Total Volume, Error, Profit, Profit rel, Orig Billed Volume, Orig Cost, Orig Avg Rate, Term Billed Volume, Term Cost, Term Avg Rate, Total Events, Not Zero, Busy, No Channel, Success. Columns for the comparative period are the same as for the main period. Moreover, all parameters could be selected expressed in percentage.
	Orig	Origination information: Billed Volume - Billed event volume Cost - Price of the event Avg. Rate - Average event rate
	Term	Termination information: Billed Volume - Billed event volume Cost - Event cost Avg. Rate - Average event rate
	Profit	Profit - Revenue in respective currency, for example, USD (in fact, any system currency can be specified here) Profit rel - Revenue in percent value
	Total Volume	Total volume of services
	ASR	Average successful rate (successful events percentage): Std - Number of events with success status divided by the total number of events minus all events with no channel available status Cur - Number of events with duration > 0 divided by the total number of events
	ACD	Average call duration: Std - Sum of all event duration divided by the number of events with success status Cur - Sum of all event duration divided by the number of events with a duration > 0
	Events	Quantity of events in a database Total Events - Total events quantity Not Zero - Quantity of events that have a duration equal to or more than 1 second Success - Quantity of events that have a duration equal to or more than 1 second and a successful end code, events with Q.931, disconnect cause 16 or 31 Error - Quantity of declined events Busy - Busy events quantity No Channel - No circuit/channel available. Events with Q.931, disconnect cause 34
	Other output settings
	Order by	Select parameters to sort already grouped data in columns. Here you can sort data from highest to lowest values (or vice versa) and select different values.
	Type	Choose a format of the report from a drop-down list: Web/CSV/Excel XLS/Excel XLSx Select a look of a table view next to the Type field: Grouped - a table view with grouped data and possibility to collapse it Plain - a simple table view Plain with total - a simple table view with an additional Total row at the beginning of the report    Attention Please note that the Grouped type of table view is available only for Excel XLSx and Web formats; it doesn't work with CSV.
	Limit	Determine the number of rows that will be visible in the report. It is useful for displaying some top positions by the chosen parameter. It is available only for plain and plain with total types of the report.
	Send to	You can send generated reports via email. Also, it is possible to specify several emails. Attention This feature is available only for CSV/Excel XLS/Excel XLSx formats of the report; it doesn't work with Web.
	Currency	Specify a currency for the report. All values will be automatically converted to the specified currency in the report.
	Code Deck	Select a code deck from a drop-down list. All codes in the following report will be presented according to the specified code deck.

A generated orig-term report is demonstrated on a screenshot below:

Screenshot: Orig-Term Report section

If the data is grouped in the report, it will be shown initially collapsed. To expand or collapse data in your report, click the  plus or  minus icons. To expand all data in the report, please click Ctrl and .

Simple scheme: how to generate an orig-term report

An easy way to generate a simple orig-term report is:

• Select the desired parameters for the report on the Filters menu.
• Enter the period.
• Select some parameters in the Group by field, for example, Orig Client, Service Name.
• Select Columns in the Output form, for example, ASR Std, ASR Cur, ACD Std, ACD Cur, Success, Error, Profit (%).
• Specify the Type field or leave its default settings (Web/Grouped) 
• Specify the currency and choose the code deck (if applicable). 
• Click the Query button. 

In addition, you can sort data in a report manually using special arrows    next to the name of the respective columns.

Screenshot: Orig-Term Report 

Creating Reports Templates

You can also create a template for reports and save specified parameters by clicking the Save Query button. A pop-up window with settings will appear and you will need to fill out the following form:
Screenshot: New Template creation form

Tip

To find more details about templates, please refer to the Report Templates article in our User Guide.  

Orig-Term Report buttons: reports, export, chart.

You can export data to a CSV or XLSx file, which contains only currently displayed data, no automatic request to update data while exporting. It is also possible to create charts for illustrating crucial information easily. And you can generate a report using the same criteria in the Summary report and the xDRs list sections. 

 1.  To download a report in .csv, click the Export to CSV  button on the toolbar.

 2. To download a .xlsx file, click the Export to XLSx  button on the toolbar. 

 3. To create a visual chart, click the Show Chart  button on the toolbar. There is more information available on this topic in the article "How to create a statistic chart?" in our Knowledge Base. 

 4. You can generate a detailed report using the same criteria in the xDRs list section by clicking the xDRs list  icon on the toolbar. 

 5. And it is possible to generate a report using the same criteria in the Summary report section by clicking the Summary  icon on the toolbar. 

 6. You can check an actual date interval of the report by clicking the Info  icon and it could be different from the Interval specified above if there is no data for the period.

Screenshot: Orig-Term Report section/ chart

Side-by-side report

This tool allows building a report with side-by-side sub-reports. Use it to run a comparative analysis on the same page. It's helpful for reviewing multiple parameters, totals, and compare results at different time intervals. The Compare Period option is designed to create a report that shows two sub-reports side-by-side.

To enable this option, click the plus  icon next to the Period field and specify both intervals (Period 1/Period 2) for the report. 

Screenshot: Orig-Term Report query form

Afterward, choose columns for the main and comparative period in the report output form. When all the required parameters are specified, click the Query button. 

To remove this filter, please click the delete  icon. 

You can modify a comparative mode by changing periods and columns. For example, to compare how different the cost total of the two periods is in percentage terms. To do this, choose the Cost Total (%) value from the Columns. Therefore, the final report splits Cost Total (%) into separate columns (see screenshot below).  

Screenshot: Orig-Term Report example

Sharing a Report

Each time you get a report output, the system generates a unique link in the format of "/view?id=<uniq-string>". It allows sharing data between the users, even if they belong to different resellers (the feature works similarly to Share by Link in Google Drive). 

The link refers to the report data valid for a specific moment.

Example: When you send a link to a report, you ensure the recipient would see the same data as you do. If you change data in the system (for example, perform rerating), the previously copied link to the report will display data valid for the moment of generation (even though the actual data is now different).

You can also view the additional information about the generated report by hovering over the Info icon, which is located under the Output section:

Screenshot: Orig-Term Report Info icon

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