Users

Section overview

Users is a core section that provides an overview of all registered users in the system. The section allows to create, edit, and disable existing users. The list of users is presented in the form of a table with the following columns:

Column name	Description
Status	User's status. Depending on the icon, the status can be either active, deleted or archived
Login	User's account name
Supervisor identification	S indicates that a User is a Supervisor (has access to Clients, Rate Tables, and Routing Plans of the Company, regardless of the User who owns them)
Reseller	Name of a company whom this user belongs to
Full Name	Mailto links of users (if specified in the user's account)
Role	User's role that determines the access level or permissions

Functional buttons/icons, presented in the section, are as follows:

Button/Icon	Description
	Allows creating a new user
	Allows accessing this user's Clients
	Allows accessing this user's Rate Tables
	Allows archiving a user

Advanced search

In the top right corner of the section above the table, an advanced search drop-down menu is located. By default, the list of clients is filtered by "Active" status. By clicking on a red downwards arrow icon, a drop-down menu with the following structure is displayed:

Field	Description
Login	Specify a desired user's login
Reseller	Select from the list of all Resellers and Sub-resellers registered in the system
Role	Select from the list of existing system roles
Active	Specify whether the user's status is active or not, by selecting from a drop-down list: "Yes", "No", "Empty" (to display users with both statuses)

Adding a new User

To create a new user, you need to:

• Click the New User button
• In the opened pop-up window, fill in all the required fields
• Confirm new user creation by clicking "OK"

Field	Description
Login	Specify a user's login
Password	Define a password
Role	Select a role for a user from a drop-down list
Status	Check if you need to prevent a user temporary from having access to the system. The statuses are: "Active", "Blocked", "Archive"
Full Name	Enter a user's name. Note that if a user's email is specified, full name in the section serves as a mailto link
Email	Specify a user's email
Locale	Define a language for a user, and it will be used instead of the system one for displaying all dates, reports, etc. If not specified, the system settings are taken
Timezone	Define a timezone for a user, and it will be used instead of the system one for displaying all dates, reports, etc. If not specified, the system settings are taken
Reseller	Specify a reseller, sub-reseller or manager a user belongs to
Supervisor checkbox	Tick to make this user a Supervisor
CoreAPI Token	This field cannot be specified in the creation form. CoreAPI Token is automatically generated by the system after a user is created
Allowed IPs	Enter IPs or subnets, one record per line, i.e. the user will have access to the system only if he/she logs in via specified IPs

warning

While creating a new user, bear in mind the following things:

• Each user can have only one assigned role
• We strongly recommend avoiding non-Latin characters in users' logins/passwords

Visibility

• Non-limited Users (a.k.a. admins) see everything in the system.
• Supervisor Users see their company-related data and of any companies below.
• Users allocated under specific companies (not Supervisors) - see only their company-related data.

Archiving a User

If you want to archive a User, click the delete button. The following window will open, where you will be able to transfer Clients, Rate Tables, and Report Queries ownership to another User:

Archiving of a User is possible only to their reseller's supervisors, parent reseller's supervisors, and admins (users not limited by a reseller).