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Version: 3.26

Mail Queue

Section overview​

Mail Queue is a section designed to provide a visual representation of all system emails that have already been sent or are in a queue to be delivered. These emails can contain invoices, low balance notifications or other types of messages. The section is presented in the form of a table with the following columns:

Mail Queue section

Column nameDescription
IDEmail's identification number
ToA recipient of the email
SubjectSubject of the letter on the list
TypeCertain type of email
CreatedDate and time when the email was created

Functional icons, presented in the section, are as follows:

Button/IconDescription
in queueIcon indicates that respective email is currently in a queue and hasn't been sent yet
sentIcon indicates that respective email has already been sent
attachmentIcon indicates that respective email contains an attached file
deleteAllows deleting an email from the queue. Requires confirmation
warning

Emails that have been sent cannot be deleted from the list; you can delete only those that are currently in a queue

You can filter data, presented in the section, using an advanced search drop-down menu. It makes a search filter to limit the search results for higher working efficiency. To open this form, click on a blue downward arrow icon.

Mail Queue search toolbar

FieldDescription
ClientType the name of a client that you want to filter by
TypeSelect the type of mail: "Invoice", "Notify (Before)", "Notify (After)", "Low Balance", "Reports Watcher", "Rates Notificator"
StatusChoose a state of email: "In Queue", "Sent"

Email view​

To view any email on the list, click on a respective email's subject in the Subject column. A pop-up window with the following structure will appear:

Detailed view of email letter

FieldDescription
ToFull name and email address of the recipient
FromFull name and email address of the sender
CreatedDate and time of email creation
SubjectSubject of the email letter
Attached file (if any)If an email has the attached file, its name will be specified in the field. By clicking on it, the file will be downloaded to your computer
StatusEmail status: "Sent" or "In Queue". If the status is "Sent", time and date when it was delivered will be specified
MessageBody of the letter