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Version: 3.26

Rates

Section Overview​

This tab is a cornerstone of the whole section, containing the list of all codes with an indication of specific parameters. The tab allows adding and managing rates, as well as their mass editing, importing, and exporting.

Rates list

Column NameDescription
Rate TableRate table of a rate
Src CodeSource code of a rate
CodeDestination code of a rate
Code NameDestination code name of a rate
RatePrice per unit of service
Effective DateDate when a rate becomes active
End DateDate when a rate expires
NotesAdditional information about a rate
SFSetup fee of a rate
MinMinimal billed volume
IntBilled interval
Time ProfileTime profile of a rate

Functional buttons and icons, presented in the section, are as follows:

Button/IconDescription
add new rateAllows adding a new rate to the system
add new blocked rateAllows adding a new blocked destination to the system
edit buttonAllows editing a rate
delete buttonAllows deleting a rate from the system
warning

Please note that a rate cannot be edited if it was created along with a special rate. For editing such a rate, go to the Special Rates section and edit a respective special rate.

Adding a New Rate​

To create a new rate for a target code, you need to click the Add Rate button, and the following fields will appear:

General settings​

  • Rate Table - Indicate a rate table for a new rate

  • Code - Indicate a destination code for a new rate

    note

    The field accepts multiple values, delimited by a comma, or ranges.

  • Code Name - Name of a destination code group

    note

    The field accepts multiple values, delimited by a comma.

    If the Code Name is missing for some Code, you'll have a functional button - Create Code Name - that will prompt you to add the missing Code Name to the Rate Table's Code Deck.

  • Src Code - Specify a source code for a new rate

    warning

    Please note that rates with Src Codes are not used when termination tariffs are chosen for Dynamic Routing. This functionality is going to be reworked in the upcoming releases.

  • Src Code Name - Indicate a source code name

Rating settings​

  • Rate - Price per unit of a service
  • Interval - Tariffication interval. This parameter is used when Min Volume expires. For instance, if call time is 26 seconds, Min Volume is 25, and Interval is 8, the client will pay for 33 seconds.
  • Min Volume - Minimal time of the call that will be tariffed. For example, if the total call time was 20 seconds and the Min Volume is 30, the client will pay for 30 seconds of the call.
  • Grace Volume - Time interval that will not be tariffed (free time). For instance, if you specified 5 sec as Grace Volume, all calls with duration up to 5 seconds (including calls with a session time of 5 seconds) will be free of charge.
  • Setup Fee - Setup fee (charged when event duration is longer than 0 seconds)

Limitations​

  • Effective Date - Rate start date (newest available rate for a particular destination)
  • End Date - After a specified date, the target rate will not be used
  • Time Profile - Time profile that will be used for a current rate. For example, business time, non-business time, weekends, etc.

Extra​

  • Notes - Additional information about the current rate
  • Stash Future Rates - Select what the system should do to the future rates for the same destinations existing in the system:
    • preserve
    • stash
  • Force Notification - Select the system behavior regarding the notification process for the newly created rate:
    • hold
    • force
  • Number Length - Specify a minimum and maximum length of the destination number. For example, if you have a rate of 3 USD for "123" Dst Code with indicated number length from 6 to 9, and another rate of 5 USD for the same "123" Dst Code without a specified number length, all calls with a Dst number between 6 and 9 digits will be billed by 3 USD, otherwise, by 5 USD.

Adding a New Rate

After you finish filling in all the fields, click ОК.

Adding a New Blocked Dst​

To block a target destination, you need to click Add Blocked Dst, and the following pop-up window will appear:

Adding a New Blocked Dst

FieldDescription
Rate TableIndicate a rate table for a new blocked destination
Src CodeSpecify a source code for a new blocked destination
Src Code NameIndicate a source code name
CodeIndicate a destination code for a new blocked destination
Code NameName of a destination code group
Effective DateBlock start date (when a particular destination will start to be blocked)
End DateAfter a specified date, the target block will not be used
Time ProfileTime profile that will be used for a blocked destination. For example, business time, non-business time, weekends, etc.
NotesAdditional information about the blocked destination

After you finish filling in all the fields, click ОК.

Editing a Rate​

There is a possibility of inline rates editing. For this, click on a respective rate line once. You will be able to correct the Src and Dst Code, Rate, Effective Date, Notes, SF, Min, Int, and Time Profile columns:

Inline editing a Rate

When you are done, click the check icon to confirm the change without page reload.

warning

After a rate was updated, it is still present in the list of filtered rates (if enabled) regardless of the set values. You need to update the page to see the filtered list without the changed rate (if the changes do not align with the filter).

Mass Rate Edit​

It's possible to make a mass update of the rates filtered by the rate table by clicking on Mass Edit. The drop-down menu will appear, where you need to fill in the fields according to your needs. There are six general parameters that can be applied to a field:

  • preserve - the default configuration that saves the rate not edited. Leave this parameter unchanged if required;
  • set to - it allows to edit rates, for example, specify the same effective date for all rates at once, regardless of previous configurations;
  • inc for - here you can indicate how the original value increased;
  • dec for - here you can indicate how the original value decreased;
  • absolute - take the entered value as an absolute one;
  • relative - take the entered value as a relative one. To increase or decrease by percent, enter % sign after the desired number.

The list of mass edit fields is as follows:

Mass Edit button

warning

Do not enter non-numeric symbols for the Rate and SF (Setup Fee) values.

After indicating the necessary fields, click the Preview button. You will see a new rate table with edited details, where you can choose one of the following options:

  • by clicking Insert As New, the edited rates will be added as new ones that will replace existent under specified conditions (for example, change of rate and effective date);
  • by clicking Update Current, the edited rates will have their values updated with the new ones.

To delete all displayed rates, click Delete All in a Mass Edit menu.

note

During Mass Edit, changing these fields - Interval, Min volume, Grace Volume, Setup Fee, Policy, and Number Length - will be ignored for blocked rates and will complete successfully for all other rates.

Use the Advanced Search drop-down menu by clicking on a downward arrow icon in the top right corner of the screen. To open/close additional settings, click the Advanced button.

Rates tab search settings

  • Rate Table - Filter rates by a selected rate table to use Export and Mass Edit function

  • State - Search by the period of a rate during which the rate is active, expired, etc., as compared to the date specified in the field. The following states are available:

    • current/future - includes current and future rates
    • current on - the search includes rates that are active for a specified date
    • future for - the future rates compared with a specified date
    • past for - the search rates that are expired for a specified date
    • all - includes all rates
  • Notification status - Search by the date of rate notifications to the clients:

    • sent/not sent
    • sent
    • not sent

    The field will be autocompleted with a date of the last notification of the filtered rates.

  • Prev Diff Status - Search by the cost changes of the current rate from previous. The following types are available to choose from a drop-down list:

    • Decreased
    • Increased
    • Not changed
    • New
  • Next Diff Status - Search by the cost changes of the next rate from the current. The following types are available to choose from a drop-down list:

    • Decreased
    • Increased
    • Not changed
    • New

When you have a filtered output and want to add a new rate, it will inherit filtered settings (a.k.a. will have them autocompleted in the add form). These settings are Rate Table and Time Profile.

warning

When you filter rates by the state (for example, current/future, future for, current on), the stashed (not-confirmed) rates will not show up in the search results. To include these rates, choose all from the drop-down list.

Stashed rates​

If you see the rate rows colored in yellow, it means these rates are in pending state and you need to confirm them (click the Confirm Filtered Rates button). Unconfirmed rates appear during the import process.

Rates tab settings