Audit Log

In this article

Section overview

When it comes to keeping an ear to the ground about what is going on in the system, the Audit Log section comes to your rescue. This section displays detailed information concerning all actions performed by users in JeraSoft Billing with Clients, Resellers, Accounts, Calling Cards, DIDs (see screenshot below):

Screenshot: Audit Log section main window

Column Name	Description
Date	Data and time of applied actions
Object	System item (*Client, Account, Reseller, Calling Card, DID Management*) that a certain action was applied to
Action	Action Name (Account Creation, Client Removal, etc.) and Service that is responsible for a specific action
Data	The list of changes with detailed information on what exactly was changed
Detailed Changes icon	If clicked, opens a more detailed log entry on Action

Attention

If you change the Mail Templates in the Reseller settings, these updates will not be displayed in the Audit log

Advanced Search

The displayed list of audit actions is grouped by date, and you can filter them using Advanced Search indicated by a blue downward arrow in the top right corner of the section. The search menu is presented with the following fields:

Screenshot: Advanced Search drop-down menu

Field	Description
*Object Type*	Select a respective object type from the given list: Client Client Template Account Reseller DID Management Payment
*Object Name*	Insert a name of the respective item (e.g., *Customer A*)
*Object ID*	Insert an ID of the needed object
*Action*	Choose a type of action available for object types separately
*Period*	Set an exact date and time period with Datepicker
*By User*	Select a User from the list. Users are grouped by status: Active and Archived.
*By Service*	Select a System Service from the provided list.

Attention

In case a client, account, or reseller was deleted (but not fully), there is a possibility to see a state of this item at the time of its removal, by clicking on its name in the Object column.