Mail Queue

Section overview

Mail Queue is a section designed to provide visual representation of all system emails that have already been sent or are in a queue to be delivered. These emails can contain invoices, low balance notifications or other types of messages. The section is presented in a form of a table with the following columns:

Screenshot: Mail Queue section

Column Name	Description
ID	Email's identification number
To	A recipient of the email
Subject	Subject of the letter on the list
Type	Certain type of the email
Created	Date and time when the email was created

Functional icons, presented in the section, are as follows:

Button/Icon	Description
	Icon indicates that respective email is currently in a queue and hasn't been sent yet
	Icon indicates that respective email has already been sent
	Icon indicates that respective email contains attached file
	Allows to delete an email from the queue. Requires confirmation

Attention

Emails that have been sent cannot be deleted from the list; you can delete only those that are currently in a queue

Advanced Search

You can filter data, presented in the section, using an Advanced Search drop-down menu. It makes a search filter to limit the search results for higher working efficiency. To open this form, click on a blue downwards arrow icon.

Screenshot: Mail Queue search toolbar

Field

Description

Client

Type the name of a client that you want to filter by

Type

Select the type of mail:

Invoice
Notify (Before)
Notify (After)
Low Balance
Reports Watcher
Rates Notificator

Status

Choose a state of email:

In Queue
Sent

Email view

To view any email on the list, click on a respective email's subject in the Subject column. A pop-up window with the following structure will appear:

Screenshot: Detailed view of email letter

Field	Description
To	Full name and email address of the recipient
From	Full name and email address of the sender
Created	Date and time of email creation
Subject	Subject of the email letter
Attached file (if any)	If an email has the attached file, its name will be specified in the field. By clicking on it, the file will be downloaded to your computer
Status	Email status: Sent or In Queue. If the status is Sent, time and date when it was delivered will be specified
Message	Body of the letter