This documentation relates to an earlier version of JeraSoft VCS.
View User Guide 3.20 or visit our current documentation home page.
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This section represents a list of your tags that are created in the system. Tags enable you to organize resources more flexible for your billing environment. 

Tag List

This section represents a list of tags that you created within the system and those belonging to your Reseller.  Tag can be applied to clients, accounts, VoIP gateways, rate tables, routing plans, traffic processing and rate rules, packages, DiDs, taxes profiles.

Screenshot: Tags section

Adding New Tag

To get started with tags, you do not need to open the Tags section to create labels.
You can add a tag right in the settings of clients, client's templates, accounts, rates, VoIP gateways, routing rules, traffic processing rules, packages, DiDs that you would like to be tagged in the future.

For example, to create a new tag, find the "Tag" field of the Client's settings and enter a name. Then, the system will create this tag and show up a respective notification on the top of the page: .

Note: you can provide with an unlimited number of tags for each resource.

To remove a tag from the system click the delete icon  from the full list of tags.

  1. Use the "at" (@) sign as a default tag for rates.
  2. Also, you can see tags that you created in the system and those belonging to your Reseller.
  3. Please, avoid using commas in the name of the tags. 
  4. When you determine a tag for the call and there is no rate for this tag, the system will take a rate with a default tag.

You can bill on-net calls where both the calling and called parties are on the same provider's network by using tags. 

To do so, you need to create a rule for the Traffic Processing with Src/Dst match and add a tag (for example, on-net tag for calls matching this rule). Then, add this tag to rate tables. As result, calls within a respective operator will be billed by an added tag.  

  1. If you applied a tag for the Taxes Profile, please check, this tag should match the tag specified in the respective Rate Table.
  2. We strongly recommend that you properly configure rates and assign tagsIf you configure in the way that some rate tables will have several accessible tags, it will work randomly.

Quick Tag Search

Use the Quick Search toolbar and click the down arrow  on the top of the page for fast investigation. 

Screenshot: Tags section

CDRs list tags

Also, you can find tags that were used while the call processed in the CDRs list. These new columns are available for creating a CDRs report:

    • Client Tags —  respective labels that are assigned directly to the Client.
    • Static Tags — tags assigned to Accounts, Clients and Clients Templates.  It's used for reports, invoices, billing and routing. Routing rules are matched by 
      originator tags in the next priority: account orig tags, client tags, client template tags.
    • Dynamic Tags — labels assigned to Accounts, Clients, VoIP Gateways and are taken from the Traffic Processing.
    • Rate Tag— tag that was taken for the rate

    • Additive Rates Tag — tag that was taken for an additive (extra) rate

Screenshot: CDRs List section

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