How to activate Top-up Cards?

After you generate a New Top-up Card, you need to activate it. Otherwise, this Top-up Card will be accessible in the system, but not available for usage.

You can monitor whether the card is active in the Retail section → Top-up Cards (see screenshot below).

To activate your card on 3.20.0 version of JeraSoft Billing system:

1. Go to your Client Panel and log in.
2. Then go to Billing & Payment → Redeem Voucher.
3. Enter your card number in the "Voucher Code" field.
4. Click the "Redeem" button.

To activate your card for one Reseller on 3.19.0 version of JeraSoft VCS system:

1. Check whether an appropriate Reseller is assigned to a New Top-up Card.

2. Go to the Payment Gateways and enable the "Top-up cards" checkbox.

   

3. Specify a Payment Account and add a description in the Payment Gateways section.

4. Then, go to the Clients section to select the Client and open his Client Panel.

5. Go to Billing & Payment → Refill Balance, choose a "payment method", and target "amount".

6. Click the "Process" button.

Please note that the Payment Gateways section was moved to Client Portal configuration in later versions. You can get more info about it here.