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Gateways in accounts and resellers settings

While switching Clients between different Resellers, it's always important to keep in mind Gateway settings. Let's consider the following scenario:

  • There are 2 Resellers, registered in your JeraSoft Billing: "Reseller 1" and "Resellers 2".
  • In the Gateways field of the "Reseller 1" profile, three gateways are specified: "GW Calls", "GW Data", and "GW SMS", while "Reseller 2" has only one specified gateway - "GW Calls" (see screenshots).

Resellers profiles Resellers profiles

"Client A" is assigned to "Reseller 1" and, when switching to "Reseller 2", no issues are expected to happen if they have no additional gateway settings. However, if "Client A" in their account settings has "GW Data" specified in the Gateways field, you won't be able to assign them to "Reseller 2" due to gateway restrictions, since only the "GW Calls" gateway is available (see screenshot).

Error Notification

Therefore, prior to switching Clients between Resellers, make sure Gateway permissions are not violated.