This documentation relates to an earlier version of JeraSoft VCS.
View User Guide 3.26 or visit our current documentation home page.
In this article

Section overview

This section is designed to create and manage all clients' accounts in the system. Any clients can have unlimited amount of unique accounts. Accounts are a key tool for clients' identification in JeraSoft VCS. The section is presented in a form of a table with the following columns:

Screenshot: Accounts section

Column NameDescription
IDAccount's identification number
ClientClient's name
AccountAccount's name
Name/ANI/IPThe way of clients identification
Tech PrefixTechnical prefix for users identification
Orig DetailsSettings of the Originator
Term DetailsSettings of the Terminator


(warning)   Attention

  • It's possible to add multiple accounts with the same IP address and different protocols/ports.
  • When you delete an account from the system, all associated statistics will be removed, amounts will be refunded, and client's balance will increase.  We recommend deactivating useless accounts instead of completely deleting from the system. You can deactivate an account simply disabling Originator/Terminator Settings checkboxes.

The section contains the respective list of functional buttons and icons.

Button/IconDescription

Allows creating a new client's account
Allows filtering accounts by a specified client
Allows viewing specified client's profile in the Clients section

Allows viewing client's change history in the Audit log section

Indicates, which Orig/Term rate table or routing plan is assigned to an account

Allows deleting an account from the system

Advanced Search

Use the Advanced Search drop-down menu for fast navigation in the section (for instance, displaying accounts belonging to a certain clientby clicking on the red downwards arrow  icon.   

You can start a quick search by typing your keywords into a target field and pressing the Search button.

Screenshot: Advanced Search drop-down menu

Adding New Account

To add a new account, press the New Account button and fill in the respective fields. Then, press OK. The list of fields is as follows: 

Screenshot: Adding new account


Information blockFields and Description
GeneralGeneral information about new client's account
  • Client
Specify a client whom this account belongs to
  • Name
Define a name of an account for JeraSoft VCS
  • Ident by

The VCS system allows client identification in 3 different ways. You need to select one of the below-mentioned:

  • IP – gateway IP-address. You can specify multiple addresses, by dividing them with “;”. Moreover, you can specify the subnet with mask here in CIDR-format: e.g., 10.0.0.0/24, 200.200.200.208/28
  • Name – gateway name or user login, used for identification
  • ANI (Automatic Number Identification) – callee or caller phone number
  • Tech Prefix
Define a technical prefix, that is used to identify users, when multiple clients use the same gateway
  • Password

Set a user's password that is used with login/password identification on a switch. Also, it can be used through default authentication mechanism. For more info, please consult your switch system manuals.

Note that you can automatically generate a password or show it by clicking on the or icon, respectively.

  • Gateway
Specify a gateway for the account, which will be in use only when billing this host calls. It is possible to assign more than one gateway to one account.
  • Notes
Additional information about current account
Originator SettingsSettings for your customers, who send calls to your switch
  • Rate Table
Select a rate table for current origination account (it will have higher priority than a rate table set for the whole client)
  • Routing Plan
Indicate a routing plan for a current origination account
  • Tag

Specify a tag for a current origination account

  • Capacity
Set limitation for the number of simultaneous calls within this account
Terminator SettingsSettings for your vendors, whom you send calls from your switch
  • Rate Table
Select a rate table for a current termination account (it will have higher priority than a rate table set for the whole client)
  • Tag
Specify a tag for a current termination account
  • Capacity
Indicate capacity for respective traffic direction
  • Protocol
Select respective protocol for current termination gateway
  • Proxy
Define proxy for a current termination gateway
  • Port
Set port for a current termination gateway


(warning)   Attention

  • You can add an unlimited number of accounts for each client
  • It's possible to add multiple accounts with the same IP address and different protocols/ports or different gateways

Knowledge Base Articles

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