Skip to main content

Why is it impossible to log in JeraSoft Billing?

Symptoms

During login to JeraSoft Billing, authorization window is displayed and it's impossible to login.

Cause

Mostly it means the disk space is full and it needs to be cleaned.

Resolution

To clean the disk space, you need to do the following:

  • Delete old files from "./tmp".
  • Delete old logs (older than 1 year) from "./var/log_archive".
  • Archive large current logs in "./var/log".