DID Management

Section overview

This section allows to create the DID numbers, which later may be assigned to one of the packages and finally provided to a customer under the Package terms. The section consists of two tabs:

• DID Management;
• Operators.

DID Management Tab

The tab contains a list of all existing DID(s) and is presented in a form of a table with the following columns:

Screenshot: DID Management section

Functional buttons, presented in the tab are as follows:

Advanced Search

In the top right corner of the section above the table, the Advanced Search drop-down menu is located. To filter section data, fill in the following drop-down menu and press Search:

Screenshot: Advanced Search drop-down menu

Creating a DID Number

The whole process of creating a DID number can be described in a few steps:

1. Go to the Retail > DID Management > Operators tab. Create one or more operators (DID providers).

2. Open the DID Management tab, add one or more DID numbers.
   Make sure that these DIDs have the In Stock status. You can also use the Import DIDs button.

   Field	Description
   DID(s)	Indicate one or multiple DID numbers Tip Also, you can set the range of DID numbers here. Specify the range using the upper and lower numbers and the dash (-) to separate them. For example, 111-222. Therefore, the system will create a range of DIDs from 111 to 222 (included).
   Operator	Specify a target DID provider
   Status	Choose one of the statuses a DID can acquire: Reserved In Stock Archive
   After Hold	Define what status a DID is going to acquire after being in Hold status. The Hold status is acquired after Package, this DID is assigned to, is deactivated
   Tag	Specify an additional tag for better division of DIDs in certain groups. Useful when clients have multiple DIDs
   Notes	Define additional info regarding DIDs

   
   

3. Go to the Retail > Packages section. Create a package, where a number of allowed DID's to be picked from will be specified.

4. Assign a respective Package to a target customer in the Client Packages section.

5. Open the DIDs tab in the target client settings. Here, pick one or more DID numbers to assign.

This will effectively assign a DID number to one of the customer's accounts. Please note, this functionality is very switch dependent, and additional development or testing may be required. Please contact JeraSoft Support team for help, if you have any doubts or questions.

Tip

We recommend using tags to make navigation between a great deal of DIDs easier and more effective.

Mass Edit of DIDs

You easily can change the status of multiple selected DIDs, specify tags and a number of hold days using the Mass Edit button. To do so, you need to select DIDs (for which the status must be changed), then click the Mass Edit button and in a pop-up window specify the status from the drop-down list in a respective Set Status to field, then, click the Update button to confirm the change. Also, using the Mass Edit button, you can add a tag and notes. If you click the Delete button, only selected DIDs will be deleted.

Screenshot: Mass Edit window

DIDs Importing

The process of DIDs importing is pretty simple:

1. Click the Import DIDs button
2. In a pop-up window, you need to attach a .csv file you wish to be imported and fill in the respective fields
3. Click the Process>> button
   
4. Specify columns names from a drop-down list, and once again click Process>>
   
5. All imported DIDs will be displayed in a section table

Screenshot: Importing DIDs

Screenshot: Rows and Columns Select

DIDs Exporting

DIDs export allows a user to download a .csv file that contains information currently displayed in a section table. Apart from all the columns, the file contains an extra Package column, where a respective package name, if any of the DIDs is assigned to the package, will be displayed.

Screenshot: Export DIDs button

Screenshot:  Package column in an exported file

Operators tab

This section shows the list of operators who are owners of DID numbers. The tab is presented in a form of a table with the following columns:

Screenshot: Operators tab

The functional buttons/icons in the tab are:

You can filter tab data by Resellers using Advanced Search in the top right corner of the page.

Creating a New Operator 

To add a new operator, click on the New Operator button and specify an operator's name and target reseller in the pop-up window. Then, click OK for confirmation. 

Screenshot: New Operator creation form