This documentation relates to an earlier version of JeraSoft VCS.
View User Guide 3.23 or visit our current documentation home page.
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DID Management Section Main Window

This section allows to create the DID numbers, which may be later assigned to one of the packages and finally provided to a customer under Package terms (see screenshot below).


Screenshot: DID management section main window



ID of current DID number

StatusState of current DID number
  • Active
Is in use by a customer
  • In Stock
DID is in stock and available for usage
  • Blocked
Temporarily not available for usage
  • Reserved
Not used DID, but not available for purchase yet
  • Hold
Is on hold after usage, should become "In Stock" soon
  • Archived
Not used and not available anymore
OperatorCurrent DID's operator, an owner of a current DID number
DIDCurrent DID number
TagSpecify the tag for respective DID number you would like to be tagged in the future

Additional information about certain DID

(warning)   Attention

This field has been introduced in VCS 3.15.0

ClientShows client and account, which current DID belongs to
ResellerCurrent DID's owner

When a package with assigned DID number is not active, this DID number will be in "Hold" status and routing destination is unreachable.
The DID is moving "In Stock" when the specified holding period is over.

To edit DID Numbers

By clicking on current DID number, the new window will pop up. Here you can edit all information about current DID, including the status, operator, tag, Reseller. 

Use "After Hold" 
option in order to determine which status (reserved, in stock, archived) DID should be moved to after staying On Hold.

Screenshot: DID Management settings

To create DID Number

The whole process of creating DID number can be described in few steps:

  1. Go to Retail – DID Management – "Operators List" tab. Create one or more operators (DID providers).

  2. Open the DID Management section, add one or more DID numbers with tags.
    Make sure that these DID's are put in “in stock” state. You can also use the “Import DID's” button.

  3. Go to Retail – Packages section. Create a package, that will include tags specified in DID's settings and number of allowed DID's to be picked from it.

  4. Assign respective Package to the customer in the Client Packages section.

  5. Open the DIDs tab in the Clients section. Here, pick one or more DID numbers.

For more details, look through the article "How to configure DIDs scheme?" in our Knowledge Base.

This will effectively assign a DID number to one of the customer's accounts. Please note, that this functionality is very switch dependent, and additional development or testing may be required. Please contact JeraSoft Support team for help, if you have any doubts or questions.

To add multiple DID Numbers

Also, you can set the range of DID's numbers and add multiple DIDs in one click.
Specify in the "DID(s)" field the range using the upper and lower numbers and the dash (-) to separate them, for example, 111-222. Therefore, the system will create a range of DIDs from 111 to 222 (included).

Mass Edit of DIDs

On top of that, you can easily change the status of selected DIDs, specify tags and number of hold days using "Mass Edit" button. For changing the status you need to select DIDs (for which the status should be changed), then click the "Mass Edit" button and in pop-up window specify the status from the drop-down list in respective "Set Status to" field, click the "Update" button for confirming the change. Also, using the "Mass Edit" button you can add a tag. If you click the "Delete" button only selected DIDs will be deleted.

Screenshot: DID management "Mass Edit" window

DIDs Importing process

The process of DIDs importing is pretty simple:

  1. Click on Import DIDs button which in the section
  2. In a pop-up window, you need to attach a .csv file you wish to be imported and fill in respective fields (see screenshot below)
  3. Press Process>> button
  4. Specify columns name from a select drop-down list (see sreenshot) and once again press Process>> button
  5. All imported DIDs will be displayed in a section table

Screenshot: Importing DIDs

Screenshot: Rows and Columns Select

(warning)   Attention

Starting from version 3.15.0, a drop-down list of column names has been added with the following names: Operators, Status, After Hold, Tag, Notes

DIDs Exporting

In this version, a new Export DIDs button has been added to the section. It allows a user to download a .csv file that contains information that is currently displayed in a section table. Apart from all the the columns of section table, the file contains an extra Package column, where respective package name, if any of the DIDs is assinged to the package, will be displayed (see screenshots below).

Screenshot: Export DIDs button

Screenshot:  Package column in exported file

Operators List Section

This section shows the list of operators who are owners of DID numbers, also it allows you to add a new operator to the list (see screenshot below). To add a new operator according to your demands click the "New Operator" button and in the pop-up window and specify an operator name, then select a reseller for this operator, after click "OK".

Screenshot: Operators List Main Window

IDID of a current operator
NameOperators' name
DID's countThe amount of DID numbers owned by the current operator
ResellerCurrent operators' reseller


Click this icon to filter DID numbers of the current operator and show results in DID Management main window

Click this icon to delete the operator