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This section allows to create the DID numbers, which may be later assigned to one of the packages and finally provided to a customer under Package terms (see screenshot below).
Screenshot: DID management section main window
ID of current DID number
|Status||State of current DID number|
|Is in use by a customer|
|DID is in stock and available for usage|
|Temporarily not available for usage|
|Not used DID, but not available for purchase yet|
|Is on hold after usage, should become "In Stock" soon|
|Not used and not available anymore|
|Operator||Current DID's operator, an owner of a current DID number|
|DID||Current DID number|
|Tag||Specify the tag for respective DID number you would like to be tagged in the future|
Additional information about certain DID
|Client||Shows client and account, which current DID belongs to|
|Reseller||Current DID's owner|
When a package with assigned DID number is not active, this DID number will be in "Hold" status and routing destination is unreachable.
The DID is moving "In Stock" when the specified holding period is over.
By clicking on current DID number, the new window will pop up. Here you can edit all information about current DID, including the status, operator, tag, Reseller.
Use "After Hold" option in order to determine which status (reserved, in stock, archived) DID should be moved to after staying On Hold.
Screenshot: DID Management settings
The whole process of creating DID number can be described in few steps:
Go to Retail – DID Management – "Operators List" tab. Create one or more operators (DID providers).
Open the DID Management section, add one or more DID numbers with tags.
Make sure that these DID's are put in “in stock” state. You can also use the “Import DID's” button.
Go to Retail – Packages section. Create a package, that will include tags specified in DID's settings and number of allowed DID's to be picked from it.
Assign respective Package to the customer in the Client Packages section.
Open the DIDs tab in the Clients section. Here, pick one or more DID numbers.
This will effectively assign a DID number to one of the customer's accounts. Please note, that this functionality is very switch dependent, and additional development or testing may be required. Please contact JeraSoft Support team for help, if you have any doubts or questions.
Also, you can set the range of DID's numbers and add multiple DIDs in one click.
Specify in the "DID(s)" field the range using the upper and lower numbers and the dash (-) to separate them, for example, 111-222. Therefore, the system will create a range of DIDs from 111 to 222 (included).
On top of that, you can easily change the status of selected DIDs, specify tags and number of hold days using "Mass Edit" button. For changing the status you need to select DIDs (for which the status should be changed), then click the "Mass Edit" button and in pop-up window specify the status from the drop-down list in respective "Set Status to" field, click the "Update" button for confirming the change. Also, using the "Mass Edit" button you can add a tag. If you click the "Delete" button only selected DIDs will be deleted.
Screenshot: DID management "Mass Edit" window
The process of DIDs importing is pretty simple:
Screenshot: Importing DIDs
Screenshot: Rows and Columns Select
In this version, a new Export DIDs button has been added to the section. It allows a user to download a .csv file that contains information that is currently displayed in a section table. Apart from all the the columns of section table, the file contains an extra Package column, where respective package name, if any of the DIDs is assinged to the package, will be displayed (see screenshots below).
Screenshot: Export DIDs button
Screenshot: Package column in exported file
This section shows the list of operators who are owners of DID numbers, also it allows you to add a new operator to the list (see screenshot below). To add a new operator according to your demands click the "New Operator" button and in the pop-up window and specify an operator name, then select a reseller for this operator, after click "OK".
Screenshot: Operators List Main Window
|ID||ID of a current operator|
|DID's count||The amount of DID numbers owned by the current operator|
|Reseller||Current operators' reseller|
Click this icon to filter DID numbers of the current operator and show results in DID Management main window
|Click this icon to delete the operator|