Transactions
Section overview​
This section allows a user to perform and trace all the financial operations regarding the Client's/Reseller's balances. The section offers an overview of every single Transaction performed in the system regardless of whether it's payment or charge and provides a wide variety of functionality for Transactions management. Since the Transactions section is a key tool for managing Client's/Reseller's balances, it's inseparable from the following sections of the system: Clients, Invoices, Resellers, etc.
Transaction charges will be created according to the configurations of Tax Profiles, Rate Tables (including tax or not) and the next parameters:
- invoice time (transaction date);
- client ID;
- currency ID;
- positive or negative amount.
- In case you change one of the parameters listed above and the rerating is done, you might have additional transactions (with zero or non-zero taxes).
- When a customer has calls with and without taxes for the same hour, two charges will be listed in the transactions section: one charge with taxes and the second one without taxes.
- If you see a transaction with a tax represented as a dash (−), it means that all taxes were included in rate tables.
The section is presented in the form of a table of all conducted Transactions with the following columns:
| Column name | Description |
|---|---|
| ID | Payment through an ID number |
| Payment Account | Shows a respective payment account, related to a performed payment or a respective charge type, such as calls, products, extra charges (each type has a visual representation in a form of a respective icon) |
| Client/Reseller | Displays the name of a client or reseller that was engaged in payment operation |
| Client ID | Customer's identity |
| Amount | The respective payment operation sum |
| Taxes | An amount of taxes |
| Description | Comments about a respective payment |
| Transaction Date | Displays a respective payment date, related to a performed payment |
| Author | Name of the user who performed the latest transaction (regardless whether it's a payment or a charge) |
The list of functional buttons/icons is as follows:
| Button/Icon | Description |
|---|---|
 | Allows to create a new transaction |
 | Allows to import user's transactions into the system |
 | Allows to download a list of transactions in a .csv file |
 | Indicates the type of transaction - payment |
 | Indicates the type of transaction - extra charges |
 | Indicates the type of transaction - services charges |
 | Indicates the type of transaction - packages fees |
 | Indicates that a transaction is approved |
 | Allows deleting a transaction from the system. Requires confirmation |
Advanced search​
In the top right corner of the section above the table, an Advanced Search drop-down menu is located. By clicking on a blue downward arrow 
icon, a drop-down menu with the following structure is displayed:
Author column is going to be filled only if a transaction has been added manually by a user through the Transactions section in JeraSoft Billing or the Refill Balance page on JeraSoft Client Portal. In case a transaction is automatically generated by the system, the Author column will be empty.
| Field | Description |
|---|---|
| Client | Indicate a client you wish the section to be filtered by |
| Under Reseller | Filter the list of all payments for the selected Reseller's Clients. This field can take multiple values. |
| Payment Account | Select from the list of all payment accounts in the system |
| Type | Select a type of transaction: Payment or Charge |
| Payments Status | Select from the list of transaction statuses: Pending or Approved. Only fillable when Type is Payment. |
| Charges Coverage | Select from the list: Invoiced (already covered by Invoices) or Not Invoiced (not covered by Invoices). Only fillable when Type is Charge. |
| State | Indicate whether you wish payments covered by the invoices to be displayed by selecting from the list: Covered or Uncovered |
| Date | Specify the date in the date picker |
After filling in the fields, click "Search" to filter section data or "Reset" to clear search results.
Adding a new Payment/Charge​
To add a payment, click the "New Transaction" button. A new pop-up window will appear after that. Specify the following parameters and click the "Apply" button.
| Field | Description |
|---|---|
| Client | Indicate a target client |
| Type | Specify a type of Transaction. For Incoming Transactions, select Payment operation type, for Outgoing – select Charge. |
| Payment Account | Choose a respective account from the drop-down list of all available payment accounts. For charge type, you can select: extra charges outgoing or extra charges incoming. Note: you will have the same type of payment account in invoices — you can choose where the charge will appear in an outgoing/incoming invoice. |
| Amount | Insert an amount of the transaction, which can be positive or negative: positive amount is credited to a client, negative amount is debited from a client. Amounts can be specified with a comma as a decimal delimiter (e.g., "2,45"). For Charge type, you can choose whether the amount includes tax: no taxes, including taxes, or excluding taxes. The tax rate is based on the Tax Profile of the client's Reseller. |
| Send payment confirmation checkbox | Tick to send a notification about this transaction to Client's Billing Email |
| Transaction Date | Indicate the actual date of the transaction in a date picker |
| Description | Notes for a new transaction |
| Status | Define the state of the transaction: Pending or Approved |
If you change the transaction status in the respective field from Approved to Pending when adding a payment, this payment will have to pass additional approval check by a billing operator
When a customer has 2 calls (with and without taxes) for the same hour, two charges will be listed in the transactions: one charge with taxes and a second one - without taxes. In case you change one of the parameters listed above and the rerating is done, you might have additional transactions.
If you see a transaction with a tax represented as a dash (−), it means that all taxes were included in rate tables.
When the Reseller owns a payment account, transactions for this account can be created for Clients and Sub-Resellers belonging to this Reseller. However, transactions of this Reseller (owner of the account) cannot be assigned to this payment account.
Exporting and importing Transactions​
By clicking the "Export to CSV" button, you will be able to export all currently stored payments in a .csv file.
You can easily perform an import of payments by clicking the "Import Transactions" button and following on-screen instructions:
Step 1: Selecting a file and specifying additional parameters​
Upload a file from your computer, indicate such default parameters as Transaction Date, Currency, Payment Account, Date and Time Format, and click "Process".
Step 2: Recognizing the file​
The system will recognize the file and you need to select 3 mandatory columns: Client Info, Amount, and Transaction Date. Following this, click "Process>>" button again.
Step 3: Checking the rows​
Having specified the required columns, you need to check the rows to make sure that no mistake has been made. On doing it, click "Process>>" to finish the importing process.
