Rates Management

Recommended rates management practice includes a few tips that can make routine job easier.

Tip 1: If you received an update for your rate table, do not delete or edit already existing information. Simply import updated price list on top of your current one, this will update your rates with new effective dates, while no longer actual rates will be hidden. Read more about importing process in Import article.

Tip 2: If an existing rate was changed and Effective From field specifies a date that have passed, then all calls will not be automatically rerated using this new rate. You must rerate them manually with xDRs Rerating section.

Tip 3: As an example of calculation, let's imagine that Rate = 1, Min Time = 30, Interval = 1, Grace Time = 2, Setup Fee = 0,3, where:

• Rate – is a price per unit of a serviсe.
• Min Time – minimal time of call that will be tariffed.
• Interval – tariffication interval which is used, when Min Time time expires.
• Grace  Volume – time interval that will not be tariffed (free time). For instance, if you specified 5 sec as Grace time, it means that all calls with duration up to 5 seconds (including calls with session time of 5 seconds) will be free of charge.
• Setup Fee – call fee, which is charged when call duration is longer than 0 seconds, and there is no specified grace time. 

So, according to the given data if call duration was less than 2 seconds, then total call cost will be 0 currency units. If call duration was between 3  and 30 seconds, then total call cost will be  which is 0,8 currency units regarding the presented data. If call duration was more than 30 seconds, then total call cost will be   currency units.

Tip 4: You can change rate tables' currency in Parameters  tab.

Tip 5: All rate fields that define time have time format in seconds, while in Rate field you specify the cost for 1 full minute of call.

Tip 6: If you require to perform bulk update or edit of your rates, you can use Mass Edit feature. Please be advised that mass edit will be applied only to current / future rates. So, prior to editing, make sure you filtered target rates accordingly. 

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