This documentation relates to an earlier version of JeraSoft VCS.
View User Guide 3.21 or visit our current documentation home page.
Skip to end of metadata
Go to start of metadata
On this page

Call Shops List

Call Shops section allows you to create and manage call shop networks. Each call shop is a RADIUS-based customer. That's why for correct work of Call Shops module, RADIUS should be enabled. The main window is presented on screenshot:

Screenshot: Call Shops section main window

Creating New Call Shop

To create new call shop, click the «New Call Shop» button and fill the following details in the pop-up window:

Screenshot: Creating new call shop / Clients form


Field NameDescription
NameEnter name for call shop
ResellerSelect a reseller that will be owner of this call shop
CurrencySpecify preferred currency
TimezoneChoose preferred timezone

Select a status for this call shop:

  • active
  • stop
  • deleted
Allowed CreditSpecify credit value here
Rate TableChoose a rate table this call shop will be using
Tax ProfileSpecify a Tax Profile this call shop will be using
Routing PlanSelect a routing plan, if you wish to use dynamic routing for this call shop
CapacityYou can limit origination capacity for this call shop in this field

When all information is entered, click «OK» and call shop will appear on the list.

Steps to activate a call shop

When a call shop is already created you need to activate it by following these steps:

  1. Click the "Edit"  icon on the respective Call Shop sub-panel and go to Accounts tab. Here, create a call shop's account in the same way as you did for your generic clients.
  2. Return to the "Call Shop" section and click on the name of respective call shop. 
  3. Then fill the respective form (see screenshot below) and click the "Activate" button.

Screenshot: Call shop settings

After that is done, call shop is ready to be used. 

The state of call shops

Call Shops while you create them have 3 states. You can find the examples on the screenshot below. 

  1. Activated - the call shop is in usage. All steps described above are reproduced properly. 
  2. Ready - the call shop is ready for usage, but not activated. You need to activate it. 
  3. Disabled - the call shop is not enabled, check if a respective account is created and rate table is specified. 

Screenshot: Call Shops section main window

To reload the interval

Also, you may set an interval for Call Shops list reloading. To do this, click the "Reload Interval" button in the toolbar and select the value from the drop-down list. 

Please note, that calculator should be in real time mode for correct Call Shops work.

Use the Quick Search toolbar at the upper right corner of the page for fast investigation in this sectionThis tool allows to limit the search results for higher working efficiency. For example, to find call shops belonging to a certain Reseller or having Active status.  To open this form click on the down arrow .

Finalize/Reactivate Call Shop

According to your demands, you can change an active period of the call shop.

Therefore, you may finish the call shop activities by clicking the "Finalise" button. Or you can activate once again the same call shop when it's over by clicking the "Reactivate" button on the toolbar.

To open the window with respective settings, click on the name of the call shop when it's already activated. 

Screenshot: Call Shop settings

Also, you can print the bill of the following call shop by using the "Print Bill" button. If no option is required, you can close the window by clicking the "Close" button.

  • No labels