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View User Guide 3.26 or visit our current documentation home page.
Section overview
When it comes to keeping an ear to the ground about what is going on in the system, the Audit Log section comes to your rescue. This section displays detailed information concerning all actions performed by users in JeraSoft Billing with Clients, Resellers, Accounts, Calling Cards, DIDs (see screenshot below):
Screenshot: Audit Log section main window
Column Name | Description |
---|---|
Action Type | Depending on the type of action, one of the following icons will be displayed in the columns:
|
Item | System item (Client, Account, Reseller, Calling Card, DID Management) that a certain action was applied to |
Changes | The list of changes with detailed information on what exactly was changed |
Modification Time | Data and time of applied actions |
Called by | Action Name (Account Creation, Client Removal, etc.) and Service that is responsible for a specific action |
User | Name and IP address of a user who performed an action |
Attention
If you change the Mail Templates in the Reseller settings, these updates will not be displayed in the Audit log
Advanced Search
The displayed list of audit actions is automatically filtered by Client item that is indicated by a red downward arrow icon of Advanced Search drop-down menu. Search menu is presented with the following fields:
Screenshot: Advanced Search drop-down menu
Field | Description |
---|---|
Item Type | Select a respective item type from the given list:
By default, the field value is Clients. |
Name | Insert a name of the respective item (e.g., Customer A, 3439-005318618, etc.) |
Action | Choose a type of action: Creation, Modification, or Removal |
User | When search settings are applied, only events whose Date value ≥ Period, from value will be displayed |
Period | You can choose either Custom period (e.g., Today, Last 7 Days, Last Month, This Year) or set an exact date and time with Datepicker |
Called by | Select Action Name from the provided list:
|
Attention
In case a client, account, or reseller was deleted (but not fully), there is a possibility to see a state of this item at the time of its removal, by clicking on its name in the Item column.