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Screenshot: Adding a new low balance profile
Section | Field | Description |
---|---|---|
General | Name | The name of a Low Balance Profile |
Reseller | ||
Currency | ||
Sort Order | ||
Max Qty | The maximum quantity of notifications to send under each particular rule. The counter resets when the balance is refilled. | |
Period | The frequency of checks and sending notifications. For example, if you would like to send notifications each day, set this value to 24 hours. | |
User Notification | Threshold | If the available balance of a Client becomes lower than the specified threshold, the notifications will be fired. |
Notify checkbox | The notifications will be sent to the email configured for the current Reseller/Manager of the Client. | |
Users | Specify needed users here. | |
Emails | Specify additional emails here. | |
Client Notification | Threshold | If the available balance of a Client becomes lower than the specified threshold, the notifications will be fired. |
Notify checkbox | The notifications will be sent to the Billing Email of the Client. | |
Emails | Specify additional emails here. |
Screenshot: Adding an advanced rule
Field | Description |
---|---|
Threshold | If the available balance of a Client becomes lower than the specified threshold, the notifications will be fired. |
Notify checkbox | The notifications will be sent to the Billing Email of the Client. |
Inactivity | Send notification only if the Client has been inactive for the given duration. This setting defines a typically lower threshold if the customer stops using the services. Inactivity is treated as the absence of the charges to the Client's balance. |
Emails | Specify additional emails here. |
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