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This section displays the list of all Low Balance Profiles, registered in the system. Time profiles can be associated with the Clients to be used for
to adjust rates by dividing them based on the time of usage. For instance, such a profile can be used to sell traffic for an increased price during business hours and for the reduced one during non-business hours.
Low Balance Profiles are used for notifications management for prepaid customers' balance control. The low balance notifications are sent over e-mail.
This section is used to create and manage time profiles. The structure of the section is presented on in a screenshot below.
Screenshot: Low Balance Profiles section
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| Button/Icon | Description | ||||
|---|---|---|---|---|---|
| Allows creating a new low balance profile |
| Allows managing an existing low balance profile | ||
| Allows deleting a low balance profile from the system. Requires confirmation | ||||
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To add a new low balance profile, you need to:
- Click the New Time Profile button
- In the appearing pop-up window, fill in the required fields (screenshot below)
- Click OK
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| Section | Field | Description | ||
|---|---|---|---|---|
| General | Name | The name of a Low Balance Profile
| ||
| Reseller | Select the owner for this profile | |||
| Currency | Set the Currency for the profile | |||
| Sort Order | Order of the entity in the list | |||
| Max Qty | The maximum quantity of notifications to send under each particular rule. The counter resets when the balance is refilled. | |||
| Period | The frequency of checks and sending notifications. For example, if you would like to send notifications each day, set this value to 24 hours. | |||
User Notification | Threshold | If the available balance of a Client becomes lower than the specified threshold, the notifications will be fired. | ||
| Notify checkbox | The notifications will be sent to the email configured for the current Reseller/Manager of the Client. | |||
| Users | Specify needed users here. | |||
| Emails | Specify additional emails here. | |||
Client Notification | Threshold | If the available balance of a Client becomes lower than the specified threshold, the notifications will be fired. | ||
| Notify checkbox | The notifications will be sent to the Billing Email of the Client. | |||
| Emails | Specify additional emails here. |
Screenshot: Adding an advanced rule
| Field | Description |
|---|---|
| Threshold | If the available balance of a Client becomes lower than the specified threshold, the notifications will be fired. |
| Notify checkbox | The notifications will be sent to the Billing Email of the Client. |
| Inactivity | Send notification only if the Client has been inactive for the given duration. This setting defines a typically lower threshold if the customer stops using the services. Inactivity is treated as the absence of the charges to the Client's balance. |
| Emails | Specify additional emails here. |
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