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Low balance profiles

The package allows you to configure rules for alerting both customers and managers about low balances. These rules are grouped into "profiles" for easy assignment to multiple customer groups.

Key features

  • Create and manage low balance alert profiles.
  • Assign profiles to groups of customers for consistent alerting.
  • Customize alert thresholds and notification methods.

Rule models

Depending on the origin of the monitoring the rule will fire if:

  • orig - client balance has fallen below threshold value (typically used for customers)
  • term - client balance has raised above threshold value (typically used for resellers)
note

The profiles are processed by the "Low Balance Profiles" system service.