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View User Guide 3.26 or visit our current documentation home page.
Section overview
This section represents a route analyzer tool that allows to manage dynamical routes and simulate different routing models without hurting live voice traffic. It should be noted that this tool can be used only in a case when you are using the Dynamic Routing feature.
The Routing Analysis section represents a query form with the following parameters:
Screenshot: Routing Analysis form
Attention
Please note that if there are changes in the Term Rate Table, you need to launch Dynamic Routing Manager in the Task Scheduler section (System > Task Scheduler). Routing Analysis shows routes based on routing table built on the last run of the Dynamic Routing Manager. So you won't be able to see the latest changes regarding Routing Rules until Dynamic Routing Manager is restarted.
Creating a Routing Analysis Report:
To generate routing analysis, enter the next parameters in the query form:
Section | Field Description | |
---|---|---|
Filters | In the Filters menu, select desired parameters for the report. To cancel any filter, click the delete icon next to the filter. You can use a quick search by typing filters' names in the respective field at the top of the filters list. | |
Service | Select the service for the report. By default, the field value is set to Calls. This field is mandatory. | |
Dst Party ID | Enter the destination party ID to define a destination. This field is mandatory. | |
Client | Select a client for the report. Also, you can specify respective call shops. This field is mandatory. | |
Account | Select an account for the report. | |
Additional Filters | ||
There are the following accessible additional filters:
| ||
Events Settings | ||
Gateway | Define a gateway specified in the term account | |
Extra Settings | ||
Src Party ID | Specify a source number or any other source identification to check the translations | |
Dynamic Tags | Enter additional dynamic tags for this routing | |
Routing Plan | Enter the plan with a respective routing rule | |
Output | This form contains settings of the output data of the report. Click the plus icon near Columns to select respective columns to output report data. Also, you can cancel any chosen item. | |
Accessible columns in the report | ||
Following additional columns can be added to the report: Rank, Route Type, Route Status, Profit, Appeal, Termination, Code, Term Rate, Account IP/Name, Dst Party ID, Src Party ID, Gateway. | ||
Rank | Vendor position during routing. It's applicable and the system puts values in order when route status is accepted. | |
Route Type | Type of the route that includes: destination, policy and rule properties (balancing, priority), time profile, orig groups, term groups, debug information A blue icon in the column shows a static route A violet icon indicates a DID route A green icon in the column shows a dynamic route To view detailed information on a route type hover over a corresponding icon in the column. Screenshot: Detailed information on a route type | |
Route Status | The following information is displayed in the column: the state of the route, routing rule capacity, termination client/account/reseller capacity for accepted for no capacity for denied (for example, not matched Reseller/number length limit) To view detailed information on a route status, hover over a corresponding icon in the column. Screenshot: Detailed information on a route status | |
Profit | Information on Profit and Profit Margin in the currency, indicated in the Client's settings, is displayed in the section. Screenshot: Routing Analysis/Profit
Tip Please note, it analyses the profitability by comparing orig and term rates. Therefore, an orig rate should be equal or greater than a term rate and profit margin. Attention Please note that if a Reseller has an orig rate assigned, the profit margin will be counted taking into account both client-originator's rate and Reseller's rate. | |
Appeal | Shows the appeal automatically calculated by the system according to the chosen DR Policies (Routing section > DR Policies) | |
Terminator | The name of the respective terminator or his account name specified in the Client's settings | |
Code | Here you can see matched code in the terminator's rate table | |
Term Rate | Rate that is used to terminate the call | |
Account IP/Name | The name or IP of the account | |
Dst Party ID | Shows destination party ID that is sent to the provider when all matching number translations are performed | |
Src Party ID | Shows source party ID after all number translations | |
Gateway | Displays a respective gateway that is specified in the term account | |
Other output settings | ||
Type | Choose a format of the report from a drop-down list: Web/CSV/Excel XLS/Excel XLSx. Also, select a look of table view next to the Type field:
Attention Please note, that the Grouped type of a table view is available only for Excel XLSx and Web formats, it doesn't work with CSV or Excel XLS. If CSV, Excel XLS or Excel XLSx type has been selected, an additional Send to field will be displayed. In this field, you can specify emails of the clients, where the current report in the selected format will be sent. | |
Verbosity | Select, which routes should be displayed (accepted and rejected, or accepted only). | |
Skip Reasons | Specify, routes under which reasons should be excluded from the output list. The available reasons to skip are:
|
After selecting all needed parameters, click the Query button and the system will generate a report.
Screenshot: Routing Analysis
Moreover, you can create (save) and display previously saved report templates by сlicking Save Query and Load Query respectively. Keep in mind that the load button will be present only if there is at least one routing analysis report in the Report Templates section.
To find more details about templates, please refer to the Report Templates article in our User Guide.
To expand or collapse data in your report, click the plusor minusicons. If the data is Grouped in the report, it will be shown initially expanded.
Screenshot: Expand/collapse report data
If applicable, you can check the Future Terminator's Rate and its effective date in the report, by hovering over a current rate in the Term Rate column.
Screenshot: Future Terminator's Rate
By hovering over the Info icon above the report on the right, user's name and time/date when a report was generated will be displayed in a pop-up window.
Screenshot: Info icon
Export a generated report
You can export report data either in a .xlsx or .csv file that would contain currently presented data. Click the Export to XLSx or Export to CSV button to download a file of the respective format. Be advised that the Export to CSV button is only available if Output is set to Web/Plain.
Attention
Please note:
- Inactive additive rates with non-zero value (for respective tags) won't be shown. Active additive rates with zero value will be shown.
- If you change the currency in the Settings, you need to restart Dynamic Routing Manager in the Task Scheduler section for immediate Routing Analysis functioning.
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