Audit Log

In this article

Section overview

When it comes to keeping an ear to the ground about what is going on in the system, the Audit Log section comes to your rescue. This section displays detailed information concerning all actions performed by users in JeraSoft Billing with Clients, Resellers, Accounts, Calling Cards, DIDs (see screenshot below):

Screenshot: Audit Log section main window

Column Name	Description
Action Type	Depending on the type of action, one of the following icons will be displayed in the columns: - a new system item was created - a system item was edited - a system item was deleted
Item	System item (*Client, Account, Reseller, Calling Card, DID Management*) that a certain action was applied to
Changes	The list of changes with detailed information on what exactly was changed
Modification Time	Data and time of applied actions
Called by	Action Name (Account Creation, Client Removal, etc.) and Service that is responsible for a specific action
User	Name and IP address of a user who performed an action

Attention

If you change the Mail Templates in the Reseller settings, these updates will not be displayed in the Audit log

Advanced Search

The displayed list of audit actions is automatically filtered by Client item that is indicated by a red downward arrow icon of Advanced Search drop-down menu. Search menu is presented with the following fields:

Screenshot: Advanced Search drop-down menu

Field	Description
*Item Type*	Select a respective item type from the given list: Client Account Reseller Calling Card DID Management By default, the field value is Clients.
*Name*	Insert a name of the respective item (e.g., *Customer A, 3439-005318618, etc.*)
*Action*	Choose a type of action: Creation, Modification, or Removal
*User*	When search settings are applied, only events whose Date value ≥ Period, from value will be displayed
*Period*	You can choose either Custom period (e.g., *Today, Last 7 Days, Last Month, This Year) or set an exact date and time with Datepicker*
*Called by*	Select Action Name from the provided list: Client Creation Client Modification Client Removal Full Client Removal Mass Client Modification Note Creation Forced Rate Notification Account Creation Account Modification Account Removal Reseller Creation Reseller Modification Reseller Removal Calling Card Creation Calling Card Modification Calling Card Removal DID Creation DID Modification DID Removal DID Import DID Mass Edit Invoice Creation Rate Table Creation Rate Table Modification Rate Table Removal

Attention

In case a client, account, or reseller was deleted (but not fully), there is a possibility to see a state of this item at the time of its removal, by clicking on its name in the Item column.