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View User Guide 3.26 or visit our current documentation home page.
Section overview
Since keeping track of all events that occur in the system is crucial, VCS offers you Events Log section where you can view information regarding all errors, alerts, and messages, as well as configure the rules for email notifications sending. Section is divided into two tabs: Events Log and Configuration.
Events Log tab
Information in the tab is presented in a form of a list of of all events recorded by the system. For example, system records the following events:
incoming or outgoing event of the client that is not registered within the system;
number prefix that are not registered within the system;
incoming call price that is higher than outgoing one;
incoming or outgoing call that was rejected and others.
Tab structure is presented on the screenshot below:
Screenshot: Events Log tab
Column name | Description |
---|---|
ID | Identification number of the event |
Type | Category of the event in the system (error, alert, or message) |
Sender | Name of the system service that sent the event |
Date | Date and time when the event occurred |
Message | Description of the event |
Tags | Tags that might have been added to the event |
Functional buttons/icons, presented in the tab, are as follows:
Button/Icon | Description | |
---|---|---|
Allows to filter the list of events by errors | ||
Allows to filter the list of events by alerts | ||
Allows to filter the list of events by messages | ||
Allows to delete currently displayed events | ||
Allows to view a detailed description of the event (if possible) |
Warning
When you click the Delete Events button, all events that satisfy current search query will be deleted from the system
Advanced Search
You can find the build-in Advanced Search drop-down menu that provides an easy way of navigation between multiple columns of the table. Click blue downwards arrow icon to open menu with the following fields:
Screenshot: Advanced Search drop-down menu
Field | Description |
---|---|
Sender | Select a respective sender from the given list. By default, field value is All. |
Tags | Select one or multiple tags from the provided list. By default, field value is All. |
Type | Specify a type of event: error, alert, or message. By default, field value is All. |
Period, from: | When search settings are applied, only events whose Date value ≥ Period, from value will be displayed |
Period, to: | When search settings are applied, only events whose Date value Period, to value will be displayed |
When all search criteria have been set, press Search button to apply them. Press Reset to cancel the applied search
Detailed Description of Event
You can view detailed descriptions of some events by pressing icon opposite a respective event on the right. A pop-up window consists of Title and Event Description (see screenshot below):
Screenshot: Detailed description of event
Configuration Tab
In Configuration tab, you can create rules for email notifications about respective events within the system. Main window represents a set of rules, presented in the form of a table (screenshot below):
Screenshot: Configuration tab
Column name | Description |
---|---|
ID | Identification number of the rule |
Title | Name of the rule |
Emails | List of recepeints' email addresses |
Filters | List of services and types of events added to the respective rule |
Group Limit | Number of massages allowed to be sent separately |
Functional buttons/icons, presented in the tab, are as follows:
Button/Icon | Description | |
Allows to add a new rule for email notifications | ||
Allows to delete an email notification rule |
Adding new rule
For adding a new rule to the system, you need to click the button. Following this, Watch Rule pop-up window will show up with respective settings (shown below):
Screenshot: Watch Rule pop-up window
Information Block | Field | Description |
---|---|---|
General | Genetal information block consisting of the following fields: | |
Name of the rule that will be put into subject of the message | ||
Emails | Email addresses of the recipient | |
Group Limit | The boundary to control the amount of messages to be sent. If there are more messages available for delivery within one monitoring cycle than specified value they will be sent as a single email. Set to 0 if you want to get all messages separately. Set to ultimately high value if you always want to receive grouped message. By defaul, filed value is set to 0 events. | |
Details Limit | Data will be limited and cut to specified number of characters in the grouped messages. By defaul, filed value is set to 300. | |
Filters | Fill in this information block to make your rule more detailed and precise. | |
Services | Specify billing services that will be included into this event rules. List of available services:
| |
Types | Specify category of events for the rule: errors, messages, alerts | |
Tags | Set labels that will be applied to filter the rule. List of available tags:
| |
RegExp Match | Regular Expression Match option to filter rules. Use POSIX standart while specifying regular expressions |
After pressing OK button, a new rule will be added to the genetal list of the Configuration tab.