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Section overview
This section provides user with a possibility to generate a report with a focus on actual traffic over the specified period of time. The report allows customizing display of routes limits, vendor, total records, etc.
Screenshot: LCR Lists query form
Creating LCR Report
In order to create a new LCR report go to the Statistics section and open the LCR Lists. Then you need to fill out the search form with next parameters:
Information block | Field Description | |
---|---|---|
Filters | On the Filters menu, select required parameters for the report. To cancel any filter, click on the delete sign next to the filter. You can start a quick search by typing filters' names in the field at the top of drop-down menu with filters. | |
Period | Specify an interval for the report and time zone. Please note that the Period field is mandatory. | |
Group By | Select from the list of following accessible options to group the data in reports:
This option is intended to simplify grouping option, the system will automatically group data in specified columns. Attention
| |
Service | Specify a target service (calls, data, sms) | |
Additional Filters | ||
There are following accessible additional filters:
| ||
Owner | Specify a target reselle | |
Client Tags | Indicate client tags that will be used for the report | |
Code | Enter the code of a target destination | |
Code Name | Define the code name you would like to be displayed in a report | |
Routes Limit | Indicate the limit of route that will be shown. To display all possible routes, leave this field empty. | |
Output | This form contains settings of the report output data. Click plus sign next to Columns and select required columns in order to add them to Output information block. Also, you can cancel any chosen item. | |
Accessible columns in the report | ||
There are following columns to add to the report:
| ||
Other output settings | ||
Type | Choose a format of the report from a drop-down list: Web / CSV / Excel XLS / Excel XLSx. The table view of the report is Plain by default. | |
Send to | You can send generated reports via e-mail. For example, it is useful when it takes a lot of time to run the report. Also, it is possible to specify several emails. Attention This feature is available only for CSV / Excel XLS / Excel XLSx formats of the report, it doesn't work with Web. | |
Currency | Specify a currency of the report. All values will be automatically converted in the report to the specified currency. | |
Code Deck | Select a code deck from a drop-down list. All code decks in the following report will be presented according to the specified code deck. All data will be unified by code names. Warning
| |
Show Vendors checkbox | Specify whether you need vendor(terminator) names to be displayed in the report or not | |
Show Total Calls checkbox | Check if you want total calls amount to be shown. |
LCR report has the following look (see screenshot):
Screenshot: LCR report
Each route, presented in a report, besides total number of events and vendors (displayed when respective checkboxes are marked) has the following data specified (see screenshot above):
- Event volume;
- Event rate;
- ASR
- ACD.
Also, you can create a template for reports and save specified parameters by clicking Save Query button. Visit our Report Templates article for a detailed information.
To query by template, press Load Query button and click on icon .
Export generated report
You can export data to a CSV and XLSx file, which contains only currently displayed data, with no automatic request to update data while exporting.
- To download a report in .csv, click on the Export to CSV button above the report.
- To download an .xlsx report file, press Export to XLSx button above the report.
Attention
You can check an actual date interval by clicking on Info icon. The displayed data could be different from the Interval specified above if there is no date for the period.