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Screenshot: Audit Log section main window

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Name and IP address of a user who performed an action
Column NameDescription
Action Type

Depending on the type of action, one of the following icons will be displayed in the columns:

  • Image Removed - a new system item was created
  • Image Removed - a system item was edited
  • Image Removed - a system item was deleted
DateData and time of applied actions
ObjectItemSystem item (Client, Account, Reseller, Calling Card, DID Management) that a certain action was applied to
ChangesThe list of changes with detailed information on what exactly was changed
Modification TimeData and time of applied actions
ActionCalled byAction Name (Account Creation, Client Removal, etc.) and Service that is responsible for a specific actionUser
DataThe list of changes with detailed information on what exactly was changed
Detailed Changes iconIf clicked, opens a more detailed log entry on Action


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(warning)   Attention

If you change the Mail Templates in the Reseller settings, these updates will not be displayed in the Audit log

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The displayed list of audit actions is automatically filtered by Client item that is indicated by a red downward arrow Image Removed icon of Advanced Search drop-down menu. Search grouped by date, and you can filter them using Advanced Search indicated by a blue downward arrow in the top right corner of the section. The search menu is presented with the following fields: 

Screenshot: Advanced Search drop-down menu

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Action Name provided
  • Client Creation
  • Client Modification
  • Client Removal
  • Full Client Removal
  • Mass Client Modification
  • Note Creation
  • Forced Rate Notification
  • Account Creation
  • Account Modification
  • Account Removal
  • Reseller Creation
  • Reseller Modification
  • Reseller Removal
  • Calling Card Creation
  • Calling Card Modification
  • Calling Card Removal
  • DID Creation
  • DID Modification
  • DID Removal
  • DID Import
  • DID Mass Edit
  • Invoice Creation
  • Rate Table Creation
  • Rate Table Modification
  • Rate Table Removal
FieldDescription
Item Object Type

Select a respective item object type from the given list:

  • Client
  • Client Template
  • Account
  • Reseller Calling Card
  • DID Management

By default, the field value is Clients.

  • Payment
Object NameInsert a name of the respective item (e.g., Customer A, 3439-005318618, etc.))
Object IDInsert an ID of the needed object
Action

Choose a type of action : Creation, Modification, or Removal

User

When search settings are applied, only events whose Date value Period, from value will be displayed

available for object types separately

PeriodSet Period You can choose either Custom period (e.g., Today, Last 7 Days, Last Month, This Year) or set an exact date and time period with DatepickerCalled by
By User

Select

a User from the

list. Users are grouped by status:

Active and Archived.

By Service

Select a System Service from the provided list.


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(warning)   Attention

In case a client, account, or reseller was deleted (but not fully), there is a possibility to see a state of this item at the time of its removal, by clicking on its name in the Item Object column.