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  1. Go to the Retail > DID Management > Operators tab. Create one or more operators (DID providers).

  2. Open the DID Management tab, add one or more DID numbers.
    Make sure that these DIDs have the In Stock status. You can also use the Import DIDs button.

    FieldDescription
    DID(s)

    Indicate one or multiple DID numbers

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    Also, you can You can also set the range of DID numbers here.
    Specify the range using the upper and lower numbers and the dash (-) to separate them. For example, 111-222. Therefore, the system will create a range of DIDs from 111 to 222 (included).


    OperatorSpecify a target DID provider
    StatusChoose one of the statuses a DID can acquire:
    • Reserved
    • In Stock
    • Archive
    After HoldDefine what status a DID is going to acquire after being in Hold status. The Hold status is acquired after Package, this DID is assigned to, is deactivated
    TagSpecify an additional tag for better division of DIDs in certain groups. Useful when clients have multiple DIDs
    NotesDefine additional info regarding DIDs


  3. Go to the Retail > Packagessection. Create a package, where a number of allowed DID's to be picked from will be specified.

  4. Assign a respective Package to a target customer in the Subscriptions section.

  5. Open the DIDs tab in the target client settings. Here, pick one or more DID numbers to assign.

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This will effectively assign a DID number to one of the customer's accounts. Please note , that this functionality is very switch-dependent, and additional development or testing may be required. Please contact JeraSoft Support team for help , if you have any doubts or questions.

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We recommend using tags to make navigation between a great deal of DIDs easier and more effective.

Mass Edit of DIDs

You easily can change can easily change the status of multiple selected DIDs, specify tags and a number of hold days using the Mass Edit button. To do so, you need to select DIDs (for which the status must be changed), then click the Mass Edit button and in a pop-up window specify the status from the drop-down list in a respective Set Status to field, then , click the Update button to confirm the change. Also, In addition,  you can add a tag and notes using the Mass Edit button, you can add a tag and notes. If . If you click the Delete button, only selected DIDs will be deleted.

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DIDs export allows a user to download a .csv file that contains information currently displayed in a section table. Apart from all the columns, the file contains an extra Package column, where a respective package name, name will be displayed if any of the DIDs is assigned to the package, will be displayed.

Screenshot: Export DIDs button

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To add a new operator, click on the New Operator button and specify an operator's name and target reseller in the pop-up window. Then , click OK for confirmation. 

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