This section allows creating the DID numbers, which later may be assigned to one of the packages and finally provided to a customer under the Package terms. The section consists of two tabs:
The tab contains a list of all existing DID(s) and is presented in the form of a table with the following columns:
Screenshot: DID Management section
Column | Description | |
---|---|---|
ID | ID of a current DID number | |
Status | Status of a current DID number | |
| DID is in use by a customer | |
| DID is in stock and available for usage | |
| DID is temporarily not available for usage | |
| DID is not used but at the same time not available for purchase yet | |
| DID is on hold after usage | |
| DID is not used and not available anymore | |
Operator | Current DID's operator, an owner of a current DID number | |
DID | Current DID number | |
Tag | Specify the tag for a respective DID number you would like to be tagged in the future | |
Notes | Additional information about a certain DID | |
Client | Shows the client and account, which a current DID belongs to | |
Reseller | Name of a reseller, under which the respective DID's operator was created |
Functional buttons, presented in the tab are as follows:
Button/Icon | Description | |
---|---|---|
Allows creating a new DID(s) | ||
Allows importing DIDs from .csv or .xls files | ||
Allows exporting currently displayed DIDs in a .csv file | ||
Allows editing the selected DIDs. | ||
Allows viewing history of DID changes in the Audit Log section | ||
Allows deleting a DID from the system |
Attention When a package with the assigned DID number is not active, this DID number will be in Hold and a routing destination will be unreachable. |
In the top right corner of the section above the table, the Advanced Search drop-down menu is located. To filter section data, fill in the following drop-down menu and press Search:
Screenshot: Advanced Search drop-down menu
The whole process of creating a DID number can be described in a few steps:
Go to the Retail > DID Management > Operators tab. Create one or more operators (DID providers).
Open the DID Management tab, add one or more DID numbers.
Make sure that these DIDs have the In Stock status. You can also use the Import DIDs button.
Field | Description | |
---|---|---|
DID(s) | Indicate one or multiple DID numbers
| |
Operator | Specify a target DID provider | |
Status | Choose one of the statuses a DID can acquire:
| |
After Hold | Define what status a DID is going to acquire after being in Hold status. The Hold status is acquired after Package, this DID is assigned to, is deactivated | |
Tag | Specify an additional tag for better division of DIDs in certain groups. Useful when clients have multiple DIDs | |
Notes | Define additional info regarding DIDs |
Go to the Retail > Packages section. Create a package, where a number of allowed DID's to be picked from will be specified.
Assign a respective Package to a target customer in the Subscriptions section.
Open the DIDs tab in the target client settings. Here, pick one or more DID numbers to assign.
This will effectively assign a DID number to one of the customer's accounts. Please note that this functionality is very switch-dependent, and additional development or testing may be required. Please contact JeraSoft Support team for help if you have any doubts or questions.
Tip We recommend using tags to make navigation between a great deal of DIDs easier and more effective. |
You can easily change the status of multiple selected DIDs, specify tags and a number of hold days using the Mass Edit button. To do so, you need to select DIDs (for which the status must be changed), then click the Mass Edit button and in a pop-up window specify the status from the drop-down list in a respective Set Status to field, then click the Update button to confirm the change. In addition, you can add a tag and notes using the Mass Edit button. If you click the Delete button, only selected DIDs will be deleted.
Screenshot: Mass Edit window
The process of DIDs importing is pretty simple:
Screenshot: Importing DIDs
Screenshot: Rows and Columns Select
DIDs export allows a user to download a .csv file that contains information currently displayed in a section table. Apart from all the columns, the file contains an extra Package column, where a respective package name will be displayed if any of the DIDs is assigned to the package.
Screenshot: Export DIDs button
Screenshot: Package column in an exported file
This section shows the list of operators who are owners of DID numbers. The tab is presented in the form of a table with the following columns:
Screenshot: Operators tab
Column | Description |
---|---|
ID | ID of an operator |
Name | Operator's name |
DID's count | The amount of DID numbers owned by the current operator |
Reseller | Current operators' reseller |
The functional buttons/icons in the tab are:
Button/Icon | Description |
---|---|
Allows creating a new operator | |
Allows filtering DID numbers in the DID Management tab by a target operator | |
Allows deleting a respective operator |
You can filter tab data by Resellers using Advanced Search in the top right corner of the page.
To add a new operator, click on the New Operator button and specify an operator's name and target reseller in the pop-up window. Then click OK for confirmation.
Screenshot: New Operator creation form