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When it comes to keeping an ear to the ground about what is going on in the system, the Audit Log section comes to your rescue. This section displays detailed information concerning all actions performed by users in VCS JeraSoft Billing with Clients, Resellers, Accounts, Calling Cards, DIDs (see screenshot below):
Screenshot: Audit Log section main window
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The displayed list of audit actions is automatically filtered by Client item that is indicated by a red downwards red downward arrow icon of Advanced Search drop-down menu. Search menu is presented with the following fields:
Screenshot: Advanced Search drop-down menu
| Field | Description |
|---|---|
| Item Type | Select a respective item type from the given list:
By default, the field value is Clients. |
| Name | Insert a name of the respective item (e.g., Customer A, 3439-005318618, etc.) |
| Action | Choose a type of action: Creation, Modification, or Removal |
| User | When search settings are applied, only events whose Date value ≥ Period, from value will be displayed |
| Period | You can choose either Custom period (e.g., Today, Last 7 Days, Last Month, This Year) or set an exact date and time with Datepicker |
| Called by | Select Action Name from the provided list:
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| Panel | ||||||
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In case a client, account, or reseller was deleted (but not fully), there is a possibility to see a state of this item at the time of its removal, by clicking on its name in the Item column. |
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