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When it comes to keeping an ear to the ground about what is going on in the system, the Audit Log section come to  section comes to your rescue. This section displays detailed information concerning all actions performed by users in VCS with  Clients, Resellers, Accounts, Calling Cards, DIDs (see screenshot below):

Screenshot: Audit Log section main window

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(warning)   Attention

If you change the Mail Templates in the Reseller settings, these updates will not be displayed in the Audit logslog

Advanced Search

The displayed list of audit action actions is automatically filtered by Client item that is indicated by red downwards by a red downwards arrow  icon of Advanced Search drop-down menu. Search menu is presented with the following fields: 

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FieldDescription
Item Type

Select a respective item type from the given list:

  • Client
  • Account
  • Reseller
  • Calling Card
  • DID Management

By default, the field value is Clients.

NameInsert a name of the respective item (e.g., Customer A, 3439-005318618, etc.)
Action

Choose a type of action: Creation, Modification, or Removal

User

When search settings are applied, only events whose Date value Period, from value will be displayed

Period You can choose either Custom period (e.g., Today, Last 7 Days, Last Month, This Year) or set an exact date and time with Datepicker
Called Byby

Select Action Name from the provided list:

  • Client Creation
  • Client Modification
  • Client Removal
  • Full Client Removal
  • Mass Client Modification
  • Note Creation
  • Forced Rate Notification
  • Account Creation
  • Account Modification
  • Account Removal
  • Reseller Creation
  • Reseller Modification
  • Reseller Removal
  • Calling Card Creation
  • Calling Card Modification
  • Calling Card Removal
  • DID Creation
  • DID Modification
  • DID Removal
  • DID Import
  • DID Mass Edit

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(warning)   Attention

In case a client, account, or reseller was deleted (but not fully), there is a possibility to see a state of this item at the time of its removal, by clicking on its name in  in the Item column.