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Section overview
This section allows a user to perform and trace all the financial operations regarding the client's/reseller's balances. The section offers an overview of every single transaction performed in the system regardless of whether it's a payment or a charge and provides a wide variety of functionalities for transactions management. Since the transactions section is a key tool for managing client's/reseller's balances, it's inseparable from the following sections of the system: Clients, Invoices, Resellers, etc.
Transaction charges will be created according to the configurations of Tax Profiles, Rate Tables (including tax or not) and the next parameters:
– invoice time (transaction date);
– client ID;
– currency ID;
– positive or negative amount.
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Tips
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The section is presented in the form of a table of all conducted transactions with the following columns:
Screenshot: Transactions section main window
Column Name | Description |
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ID | Payment through an ID number |
Payment Account | Shows a respective payment account related to a performed payment or a respective charge type, such as calls, products, extra charges (each type has a visual representation in a form of a respective icon) |
Client/Reseller | Displays the name of a client or reseller that was engaged in payment operation |
Client ID | Customer's identity |
Amount | The respective payment operation sum |
Taxes | Amount of taxes |
Description | Comments about a respective payment |
Transaction Date | Displays a respective payment date related to a performed payment |
Author | Name of the user who performed the latest transaction (regardless whether it's a payment or a charge) |
The list of functional buttons/icons is as follows:
Button/Icon | Description | |
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Allows to create a new transaction | ||
Allows to import user's transactions into the system | ||
Allows to download a list of transactions in a .csv file | ||
Indicates the type of transaction - payment | ||
Indicates the type of transaction - extra charges | ||
Indicates the type of transaction - services charges | ||
Indicates the type of transaction - packages fees | ||
Indicates that a transaction is approved | ||
Allows deleting a transaction from the system. Requires confirmation |
Advanced Search
In the top right corner of the section above the table, an Advanced Search drop-down menu is located. By clicking on a blue downward arrow icon, a drop-down menu with the following structure is displayed:
Screenshot: Advanced Search drop-down menu
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Attention Author column is going to be filled only if a transaction has been added manually by a user through the Transactions section in JeraSoft Billing or the Refill Balance page on JeraSoft Client Portal. In case a transaction is automatically generated by the system, the Author column will be empty. |
Field | Description | ||
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Client | Indicate a client you wish the section to be filtered by | ||
Payment Account | Select from the list of all payment accounts in the system | ||
Type | Select a type of transaction:
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Status | Select from the list of transaction statuses:
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State | Indicate whether you wish payments covered by the invoices to be displayed by selecting from the list:
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Date | Specify the date in the date picker |
After filling in the fields, click Search to filter section data or Reset to clear search results.
Adding New Payment/Charge
To add a payment, click the New Transaction button. In the appeared pop-up window, specify the following parameters and click the Apply button.
Screenshot: New transaction settings
Field name | Description | |||||||||||
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Client | Indicate a target client | |||||||||||
Type | Specify a type of transaction.For incoming transactions, select Paymentoperation type, for outgoing – select Charge. | |||||||||||
Payment Account | Choose a respective account from the drop-down list of all available payment accounts. For charge type, you can select:
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Amount | Insert an amount of the transaction, which can be positive or negative:
If your transaction type is Charge, you can choose whether a specified amount includes a tax or not by choosing a respective value in the drop-down list:
The tax rate is based on the tax profile of the client's reseller. | |||||||||||
Transaction Date | Indicate the actual date of the transaction in a date picker | |||||||||||
Description | Notes for a new transaction | |||||||||||
Status | Define the state of the transaction:
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Attention When a customer has 2 calls (with and without taxes) for the same hour, two charges will be listed in the transactions: one charge with taxes and a second one - without taxes. In case you change one of the parameters listed above and the rerating is done, you might have additional transactions. If you see a transaction with a tax represented as a dash (−), it means that all taxes were included in rate tables. When the Reseller owns a payment account, transactions for this account can be created for Clients and Sub-Resellers belonging to this Reseller. However, transactions of this Reseller (owner of the account) cannot be assigned to this payment account. |
Exporting and Importing Transactions
By clicking the Export to CSV button, you will be able to export all currently stored payments in a .csv file.
You can easily perform an import of payments by clicking the Import Transactions button and following on-screen instructions:
Step 1: Selecting a File and Specifying Additional Parameters
Upload a file from your computer, indicate such default parameters as Transaction Date, Currency, Payment Account, Date and Time Format, and click Process.
Screenshot: Transactions importing process. Step 1
Step 2: Recognizing The File
The system will recognize the file and you need to select 3 mandatory columns: Client Info, Amount, and Transaction Date. Following this, click Process>> again.
Screenshot: Transactions importing process. Step 2
Step 3: Checking The Rows
Having specified the required columns, you need to check the rows to make sure that no mistake has been made. On doing it, click Process>> to finish the importing process.
Screenshot: Transactions importing process. Step 3