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This section is designed to provide a vide wide variety of fucntions to functions to control and manage clients' packages. First and foremost, in this section, a user can assign a relevant package to a respective client or client's account, edit and cancel it, ectetc. Moreover, there is a detailed information regarding all the limits that have been used over a set period. Section The section is presented in a form of a table with the following columns (see screenshot below):   

Screenshot: Client Packages list

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ColumnDescription
IDPackage identification number
Client Name of a client, to whom a package is assigned to
AccountName of an account, to whom a package is assigned to
PackageName of an assigned package
Limits

Shows , if a respective package has some volume limits and time or money left

1. On the left side of the bar, it shows the destinations, code,or code names.

2. On the right side of the bar, it shows a specified limit.

Current period startPeriod Start/stopStop

A date of package's activation for a respective client/account

A date of package's deactivationfor a respective client/account

Package startStart/stopStop

Effective start and stop date of the package

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Button/IconDescription

Allows assigning a package to a corresponding client/account

Shows the full list of packages that were assigned to this client/account
Marks a package , that was successfully activated and will renew itself due to the package settings
Marks a package , that is new for a current user and was not activated yet
Marks a package , that is in the archive
Allows editing clientediting a client's package

Allows a user to renew the package. However, we strongly recommend not to renew the package on the expiration date.

Cancels the active package

Removes an assigned package completely

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By default, information in a section is filtered by Pending and Active statuses. To open the Advanced Search drop-down menu, click on  a red downwards arrow  icon and fill in the following fields with the required information:

Screenshot: Advanced Search drop-down menu

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FieldDescription

Package

Indicate a name of a target package
ClientSpecify a target client
AccountSpecify a client's target account

Status

Select a status of a client's package:

  • Pending
  • Active
  • Archive

ID

Specify a respective client's package ID

To apply the specified search criteria, press click the Search button; to cancel the applied parameters, press click Reset button.

Assigning a New Package

Click Click the Assign Package button for a new pop-up window with settings to appear. Then, fill in the form and click Apply button. You can assign any number of packages. They will be activated when when the Package Manager service runs, and if a customer has enough balance for activation+subscription fees.

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FieldDescription
Client Name of сlient a client, to whom a package is assigned to
AccountName of an account, to whom a package is assigned to
PackageName of an assigned package

Start Date

Package's limits and discounts are only effective after a specified date

End Date

Package's limits and discounts are disabled after a specified date

QuantityNumber of packages to be assigned.
Activate in the past checkboxIf checked and the Start Date field value is in the past, a package will be activated on the specified date

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Warning

If you click the delete icon   icon (remove an archived package entirely) in the Client Packages section, you will delete a package with all transactions from the system.

To delete the package completely, you need to do the following:

  • press click the icon opposite a respective package on the section list;
  • filter the list of packages by the Archive status;
  • find a respective package and click the icon to delete it entirely from the system.

Editing a Clients Package

When clicking on the edit  icon, a detailed information on a client's package is displayed. In the System information data block, a user can view general info regarding the package including a client himself, start date, status and so on, etc. What is more emportantimportant, a user can change the package's End date in a respective field.

To make it easier for a user to keep records of package limits, a new Limits History information block on an Edit Client's Package (see screenshot below) page has been introduced in VCS 3.15.0. It provides a detailed view of package limits for each specified period.

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(warning)   Attention

When you change the name of the package in the Retail > Packages, it will be automatically changed it in the Management > Client Packages section as well, even if this package is already assigned. As a result, in the Invoices and Transactions sections, an old name of the package will be specified.
We do not recommend to edit the name of an already assigned package inthe Retail > Packages.

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