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When it comes to keeping an ear to the ground about what is going on in the system, the Audit Log section come to section comes to your rescue. This section displays detailed information concerning all actions performed by users in VCS with Clients, Resellers, Accounts, Calling Cards, DIDs (see screenshot below):
Screenshot: Audit Log section main window
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Attention If you change the Mail Templates in the Reseller settings, these updates will not be displayed in the Audit logslog |
Advanced Search
The displayed list of audit action actions is automatically filtered by Client item that is indicated by red downwards by a red downwards arrow icon of Advanced Search drop-down menu. Search menu is presented with the following fields:
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Field | Description |
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Item Type | Select a respective item type from the given list:
By default, the field value is Clients. |
Name | Insert a name of the respective item (e.g., Customer A, 3439-005318618, etc.) |
Action | Choose a type of action: Creation, Modification, or Removal |
User | When search settings are applied, only events whose Date value ≥ Period, from value will be displayed |
Period | You can choose either Custom period (e.g., Today, Last 7 Days, Last Month, This Year) or set an exact date and time with Datepicker |
Called Byby | Select Action Name from the provided list:
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Attention In case a client, account, or reseller was deleted (but not fully), there is a possibility to see a state of this item at the time of its removal, by clicking on its name in in the Item column. |