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After you generate a new top-up card, you need to activate it. Otherwise, this top-up card will be accessible in the system, but not available for usage.
You can monitor whether the card is active in the Retail section → Top-up cards (see screenshot below).
Screenshot: Top-up cards section
Follow the easy steps to activate your card:
- Check whether an appropriate Reseller is assigned to a new top-up card.
Go to the Payment Gateways and enable the "Top-up cards" check box.
Screenshot: Payment Gateways settings
- Specify a payment account and add a description in the Payment Gateways section.
- Then, go to the Clients section to select the client and open his Control Panel.
Go to Management - Refill Balance and tape the PIN code, for example: 2712 7697
- Click Process
Screenshot: Refill balance settings/ Control panel
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