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Cyrillic symbols are encoded as Ð£ÐºÑ€Ð°Ñ—Ð½Ð° in exported Excel files in the following modules and formats:
- Balance Report in both .xls and .csv formats
- xDR's List in .xls format
- Rate Generator in .xls format
- Rate Analysis in .xls format
Wrong encoding format, which is used during exporting data to file, is specified.
Go to Configuration > Setting > Output and Import/Export > Output Encoding and change encoding from UTF-8 to Windows-1251. Confirm changes by pressing Update button.
On the other hand, you can change the encoding of the exported file directly in Excel editor that you use.