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FieldDescription
PriorityDefine a priority of rule execution if two or more rules have similar code or code name specified
Code

Enter a code, which will be used in a current routing rule, use * as a wildcard.

Code NameIf you have a code deck assigned to this routing plan, a corresponding code name, specified in the Code field, will be displayed automatically. If no code deck is attached, the field will remain empty.
Type

Select a type of routing for a current rule:

  • Static Client - if selected, in the Terminator/Policy field you can specify a certain termination client
  • Static Account - if selected, in the Terminator/Policy field you can specify a certain termination account of a client
  • Dynamic-if selected, in the Terminator/Policy field you can specify a certain dynamic policy for the rule
  • DID- if selected, the Terminator/Policy and Code fields become inactive
Terminator/PolicyIf you selected static type, you may specify a termination client/account here; if you selected dynamic type, specify routing policy for the current rule
PM

Define a Profit Margin value for a current rule here.

Panel
borderColor#ffffb3
bgColor#ffffb3
borderWidth2px

(warning)   Attention

If the PM field has been specified both for the entire routing plan and for a certain rule, the latter has a higher priority.


Params

A number of additional parameters available by clicking the icon (see screenshot below)

  • Originator Tags

You can specify respective originator tags here. If nothing is specified, it works for all.

  • all - applies for originators if all specified tags are present. 
  • any - applies for originators if at least one of the specified tags is presented. 
  • Terminator Tags
Here you can add terminator tags that will be used for terminators. If nothing is indicated, it works only for terminators without tags. Please note, this parameter is available only for dynamic rules
  • Time Profile
Specify a time profile from the list
  • Expiration Date

Here you can determine if a Rule will expire or not. If a date/time is specified here, the respective Rule will stop working after said timestamp. It will be removed from the Routing Plan completely after the next run of Dynamic Routing Manager.

If empty, the said Rule will work indefinitely.


Info

If the Expiration Date will be set for the past, it will be highlighted in red to draw attention that it's not in use. With the next run of Dynamic Routing Manager, the said Rule will be removed.


  • Balancing

Define the percentage or proportion amount of traffic, which will be sent to a respective vendor who participates in balancing

Note
borderColor#ffffb3
bgColor#ffffb3
borderWidth2px
titleAttention

Please note that after changing balancing value, you will need to restart the Traffic Rules manager or wait till its next run.


Info
Among the rules of the same priority, balancing will not be performed if the value is 100 or more in the Balancing field.


Tip
titleUseful tip

To balance routes equally among, say, three vendors, you can set Balancing to 33/33/33 for them OR 1/1/1 OR 99/99/99, etc.. As long as the values are equal and strictly less than a 100, the system will balance traffic between them accordingly:


  • Number Length
Set minimum and maximum length of destination number that will be matched by this routing rule
  • Min ASR
Specify minimum ASR (successful records percentage) value to reject the routes that don't correspond to it
  • Min ACD
Specify minimum ACD (in Service units) value to reject the routes that don't correspond to it
CapacityLimit capacity for the current rule (leave blank for unlimited)
Stop Hunt
checkbox		If this field is checked, this means that rule search will be stopped when matched with the current one and all the consecutive rules will not be executed for a current call. The logic will be respected even if the rule marked with "Stop Hunt" will be rejected due to some reason during routing.

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