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Information BlockField Description
Filters

On the Filters menu, select the required parameters for the report. To cancel any filter, click on the delete  icon next to the filter.

You can start a quick search by typing filters' names in the field at the top of a drop-down menu with filters.

Period Specify the time interval for the report and a timezone. Please note that the Period field is mandatory.
Client Type

Select a client type from a drop-down list of the following options:

  • Client
  • Reseller
  • Calling Card
  • Call Shop
Additional Filters

There are the following accessible additional filters:

  • By clients: Client Tags, Owner.
  • Extras: Package.
Client TagsSpecify certain tags to filter clients and show more detailed results in the report
OwnerDefine a reseller for the report
PackageEnter a package for the report
Group by

There are the following accessible options to group the data in reports:

  • Time: Year, Month, Date.

  • Extras: Package Name.

Output



This form contains settings for the output data of the report.

Type

Choose a format of the report from a drop-down list: Web/CSV/Excel XLS/Excel XLSx

Send to

You can send generated reports via email. Also, it is possible to specify several emails.

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(warning) (warning) Attention

This feature is available only for CSV/Excel XLS/Excel XLSx formats of the report, it doesn't work with Web.


Currency

Specify a currency for the report. All values will be automatically converted to the specified currency in the report.

Active Duration

Determine the period (in months). If the customer has used any paid services within this period, (s)he will be considered an active client.

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Screenshot: Customer Dynamics chart


Sharing a Report

Each time you query a report, the system generates a unique link in the format of "/view?id=<uniq-string>". The link allows sharing data with the users, even if they don't have access to that part of your system. In case you made some changes in the report after sending the link, the user could still view the previous data by the link you had sent him before.

To share a report with a user, you need to send him/her a link you get after the report query.