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| Field | Description | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Name | Factors watcher's name. This field is mandatory. The name must be no longer than 128 symbols. | |||||||||
| Analyze by | Select a report (Summary or xDRs List), a new factors watcher will be based on Different reports provide a different set of parameters that are available for monitoring. For instance, xDRs List allows you to work with service sources (phone numbers, data) while Summary report allows such operations with ACD and ASR. | |||||||||
| Report Template | Specify the template for further usage (optional)
| |||||||||
| Analyze Interval of, min | Interval of time to check. Please note, this option checks a current period, not the past hour. | |||||||||
| Check Every, min | Frequency of checks, performed by a factors watcher | |||||||||
Compare Mode | This period is used to compare the results of different intervals. It deducts a specified period from the Period Start date, then takes the statistics according to the Analyse interval of value and the date calculated above. The options here are:
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Period Start | Enter the specific time to set a factors watcher starting date | |||||||||
Timezone | Specify a timezone that will be used for reports queries/blocking routes | |||||||||
Time Profile | When you choose the time profile, it will use the statistics in the factors watcher according to the chosen value, for example, at peak times. However, if you click on Test Query, it will display the statistics without the selected time profile. | |||||||||
| Query information block | Indicate the query fields that will be used for generating a selected type of report | |||||||||
Client | Select a client. You can specify multiple clients.
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Account | Select a target client's account | |||||||||
Code Name | Indicate a code name
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Code | Define the code | |||||||||
Company | Specify a Reseller | |||||||||
Code Deck | Indicate a target code deck | |||||||||
Gateway | Select a respective gateway | |||||||||
Group by # | Group query by a selected parameter (client, account, code name, code or gateway). Pay attention that based on selected parameters, respective Action options will be available. For instance, if you group by Code, in the rule settings you will have the Block Code option and so on. | |||||||||
Test Query button | Click on this button to perform a test query in the Summary or xDRs List Report for the period, specified in the Check Every and Analyze Interval of fields |
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