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FieldDescription
NameSet the name of the respective policy.
Factors

Specify the factors for the system to consider during building the DR table:

  • Rate - vendor's rate for the destination, vendors with a lower rate will get higher position in routing;
  • ASR - vendor's ASR, analyzed by Summary Report data for the duration given in the System Confirmation;
  • ACD - vendor's ACD, analyzed by Summary Report data for the duration given in the System Confirmation;
  • PDD - vendor's PDD, analyzed by Summary Report data for the duration given in the System Confirmation;
  • SCD - vendor's SCD, analyzed by Summary Report data for the duration given in the System Confirmation;
  • Vendor Debt - considers the amount a vendor owes you, ; vendors, that owe you the most, are moved to a higher position in routing;
  • Payment Due - considers the next payment date to a vendor (date of next invoice + due days), ; vendors with longer periods till due date get higher positions.

You can select multiple factors.

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Info

Note that it is possible to create a Routing Policy without any factors. As a result, all Appeal values will be the same for this Policy. During the routing , process all routes with all other other similar parameters similar will be randomly reordered.

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