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Section overview
This section is designed to provide a wide variety of functions to control and manage subscriptions. First and foremost, in this section a user can assign a relevant package to a respective client or client's account, edit and cancel it, etc. Moreover, there is detailed information regarding all the limits that have been used over a set period. The section is presented in the form of a table with the following columns:
Screenshot: Subscriptions list
| Column | Description |
|---|---|
| ID | Subscription identification number |
| Client | Name of a client, to whom a package is assigned |
| Account | Name of an account, to whom a package is assigned |
| Package | Name of an assigned package |
| Limits | Shows if a respective package has some volume limits and time or money left 1. On the left side of the bar, it shows the destinations, code,or code names. 2. On the right side of the bar, it shows a specified limit. |
| Current Period Start/Stop | Date of package activation for a respective client/account End date of a package period (a package period is set in Packages Period Settings) |
Package Start/Stop | Effective start and stop date of the subscription |
| Button/Icon | Description |
|---|---|
| Allows assigning a package to a corresponding client/account | |
| Shows the full list of packages that were assigned to this client/account | |
| Marks a package that was successfully activated and will renew itself due to the package settings | |
| Marks a package that is new for a current user and was not activated yet | |
| Marks a package that is in the archive | |
| Allows editing a subscription | |
| Allows a user to renew the package. However, we strongly recommend not to renew the package on the expiration date. | |
| Cancels the active package | |
| Removes a subscription completely |
Advanced Search
By default, the information in a section is filtered by Pending and Active statuses. To open the Advanced Search drop-down menu, click on a downward arrow icon and fill in the following fields with the required information:
Screenshot: Advanced Search drop-down menu
| Field | Description |
|---|---|
Package | Indicate the name of a target package |
| Client | Specify a target client |
| Account | Specify a client's target account |
Status | Select the status of a package:
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ID | Specify a respective subscription ID |
To apply the specified search criteria, click the Search button; to cancel the applied parameters, click Reset.
Assigning a New Package
Click the Assign Package button for a new pop-up window with settings to appear. Then fill in the form and click Apply. You can assign any number of packages. They will be activated when the Package Manager service runs, and if a customer has enough balance for activation+subscription fees.
Screenshot: Subscriptions add form
| Field | Description |
|---|---|
| Client | Name of a client, to whom a package is assigned |
| Account | Name of an account, to whom a package is assigned |
| Package | Name of an assigned package |
Start Date | Package limits and discounts are only effective after a specified date |
End Date | Package limits and discounts are disabled after a specified date |
| Quantity | Number of packages to be assigned |
| Activate in the past checkbox | If checked and the Start Date field value is in the past, a package will be activated on the specified date |
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If you click the delete To delete the package completely, you need to do the following:
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Editing a Subscription
When clicking on the edit icon, detailed information on a subscription is displayed. In the System information data block, a user can view general info regarding the package including a client himself, start date, status, etc. What is more important, a user can change the subscription End date in a respective field.
To make it easier for a user to keep records of package limits, a new Limits History information block on an Edit Subscription page has been introduced in VCS 3.15.0. It provides a detailed view of package limits for each specified period.
Screenshot: Limits History information block
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When you change the name of the package in the Retail > Packages, it will be automatically changed in the Management > Subscriptions section as well, even if this package is already assigned. As a result, an old name of the package will be specified in the Invoices and Transactions sections. |
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