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(warning)(warning)   Attention

When a package with the assigned DID number is not active, this DID number will be in Hold and a routing destination will be unreachable.

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  1. Go to the Retail > DID Management > Operators tab. Create one or more operators (DID providers).

  2. Open the DID Management tab, add one or more DID numbers.
    Make sure that these DIDs have the In Stock status. You can also use the Import DIDs button.

    FieldDescription
    DID(s)

    Indicate one or multiple DID numbers

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    Tip

    Also, you can set the range of DID numbers here.
    Specify the range using the upper and lower numbers and the dash (-) to separate them. For example, 111-222. Therefore, the system will create a range of DIDs from 111 to 222 (included).


    OperatorSpecify a target DID provider
    StatusChoose one of the statuses a DID can acquire:
    • Reserved
    • In Stock
    • Archive
    After HoldDefine what status a DID is going to acquire after being in Hold status. The Hold status is acquired after Package, this DID is assigned to, is deactivated
    TagSpecify an additional tag for better division of DIDs in certain groups. Useful when clients have multiple DIDs
    NotesDefine additional info regarding DIDs


  3. Go to the Retail > Packagessection. Create a package, where a number of allowed DID's to be picked from will be specified.

  4. Assign a respective Package to a target customer in the Client Packages section.

  5. Open the DIDs tab in the target client settings. Here, pick one or more DID numbers to assign.

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