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To navigate in the tab effectively, a user is advised to use Advanced Search drop-down menu by clicking a blue downwards downward arrow  icon in the top right corner of the page.

Screenshot: Advanced Search drop-down menu

Creating a New Client's Template

To create a new template you need to click the New Client Template button.
A new pop-up window with the following fields will appear:

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Information blockFields Description
System InformationGeneral information regarding client's template settings
  • Name
Indicate the title of the client's template
  • Reseller
Select a reseller that will be assigned to this template (this name will be used in invoices)
  • Currency
Indicate preferred currency (will be used in invoices)
  • Tags
Specify tags for a current client
Originator Settings







Billing settings and tariffication parameters for customers, who send the calls to your switch
  • Credit 
Credit limit allowed for a client
  • Rate Table
Select the origination rate table
  • Routing Plan
Select an appropriate routing plan that will be used to route all calls for this customer
  • Capacity
Summary origination capacity for the client
Low Balance Notifications

Here you can setup set up whether the system should make low balance notifications or not when client's Available balance is lower than a set threshold

  • Notify Client
When clients' balance+credit is below the entered value, the system will send a notification to email, specified in the clients' Billing email field
  • Notify Admin
When clients' balance+credit is below the entered value, the system will send a notification to an administrator via Events Log
  • Threshold
Available balance threshold, below which the special capacity setting will be applied
  • Capacity
Origination capacity limit that will be applied when the available balance is below the threshold


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borderColor#ccffcc
bgColor#ccffcc
borderWidth2px
borderStylesolid
Tip

Clients Templates allow you to fill out customer's settings with standard default values. If you do not specify the values (i.e., Credit, Rate Table, Routing Plan, Capacity, Notify Client, Notify Admin) in the Client form, the Clients Templates will take these values from templates (during authorization).

Please note: the system can fill only empty fields with standard default values overridden from the assigned template. For example, if the client has 0 (specified by default) in the Credit field near the Postpaid checkbox, you need to clear it manually. Otherwise, this value will not be taken from the template. But these values will not be shown in the Client form

Sample: When there are no values in the Client form, the system will take them from the assigned template. When there are no values in the template assigned to the Client, they will be taken from Manager's/Reseller's settings.

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