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This section allows you to find unrecognized calls/clients by the system due to unavailability of the respective information. Here you can see the general info about unknown clients, unknown destinations, calls stats, the total number of mismatched calls. The section consists of a query form and 3 tables, each representing a specific type of mismatched data:
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- Filter the data for all tables. To do so, fill in the following fields of the query form and click the Query button.
| Fields | Description |
|---|---|
| Period | Define the period for the mismatches report. You can customize it by selecting specific time and date or choose predefined options from the list |
like This Year, Last Month, Yesterday, etc. | |
| Timezone | Select a timezone from the list. By default, the field value is set to UTC. |
| Service | Choose |
| the desired service from the list (e.g. Calls, SMS, etc.). |
Screenshot: Mismatches Report query form
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- Once the data has been filtered, you need to fill in the fields to the right of a the desired table and click a respective Query xDR button to create a report.
| Fields | Description |
|---|---|
| Type | Choose the type of calls for generating the report: all/origination/termination. |
| Duration | Select the continuance of calls: all/non-zero/zero. |
| Output | Indicate the output type: Web/CSV/Excel XLSx/Excel XLS. |
Screenshot: Creating a report
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