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The Customer Dynamics section is designed to illustrate the data for analyzing and improving efficiency easily. Here, reports are presented in the form of the tablea table. However, you can create a chart to interpret key information effectively and facilitate the decision-making process.
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| Title | Description |
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| Clients - Active | This subdivision shows statistical data of customers that actively use services according to the period specified in the Active Duration field - Qty - Overall number of clients that used any paid services within the last Active Duration period.
- Balance Pos - Total of all positive balances for the clients that used any paid services within the last Active Duration period.
- Balance Neg - Total of all negative balances for the clients that used any paid services within the last Active Duration period.
- Balance - Total of all balances for the clients that used any paid services within the last Active Duration period.
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| Clients - Overall Active | Here a statistic data of customers that actively used paid services at any time is displayed - Qty - Total quantity of clients that used any paid services at any time.
- Balance Pos - Total of all positive balances for the clients that used any paid services at any time.
- Balance Neg - Total of all negative balances for the clients that used any paid services at any time.
- Balance - Total of all balances for the clients that used any paid services at any time.
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| Clients - All | It presents all customers according to the filter settings - Qty - Total quantity of clients according to current filters.
- Balance Pos - Total of all positive balances for the clients according to current filters.
- Balance Neg - Total of all negative balances for the clients according to current filters.
- Balance - Total of all balances for the clients according to current filters.
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| Balance Refill | - Qty - Number of balance refills during the specified period.
- Total - Total amount of balance refills during the specified period.
- Avg - Average amount of each refill during the specified period.
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| Pay As You Go | - Total - Total amount spent on any services out of package subscription plans.
- Active Avg - Average amount of Pay as you Go services usage per currently active customers.
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| Packages | - Activation Qty - Number of packages activations during the specifiedperiod.
- Activation Total - Total amount charged for all activations of the packages.
- Renew Qty - Number of packages renewals during the specifiedperiod, including initial renew within the activation of the package.
- Renew Total - Total amount charged for packages renewals, during the specifiedperiod, including initial renew within the activation of the package.
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You can export data to a CSV and XLSx file, which contains only currently displayed data, with no automatic request to update data while exporting. Also, it is possible to create charts for illustrating a crucial crucial information easily:
1. To download a report in .csv, click on the Export to CSV
button above the report.
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