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Since keeping track of all events that occur in the system is crucial, VCS offers you the Events Log section where you can view information regarding all errors, alerts, and messages, as well as configure the rules for email notifications sending. Section The section is divided into two tabs: Events Log and Configuration.


Information in the tab is presented in a form of a list of of of all events recorded by the system. For example, the system records the following events:

  • incoming or outgoing event events of the client that is are not registered within the system;

  • number prefix prefixes that are not registered within the system;

  • incoming call price prices that is are higher than outgoing oneones;

  • incoming or outgoing call calls that was were rejected and others.

Tab structure is presented on the screenshot below:

Screenshot: Events Log tab

Column nameNameDescription
IDIdentification number of the event
TypeCategory of the event in the system (error, alert, ormessage)
SenderName of the system service that sent the event
DateDate and time when the event occurred
MessageDescription of the event
TagsTags that might have been added to the event


You can find the build-in Advanced Search drop-down menu that provides an easy way of navigation between multiple columns of the table. Click blue downwards a blue downwards arrow  icon to open a menu with the following fields: 


SenderSelect a respective sender from the given list. By default, the field value is All.
TagsSelect one or multiple tags from the provided list. By default, the field value is All.

Specify a type of event: error, alert, ormessage. By default, the field value is All.

Period, from:

When search settings are applied, only events whose Date value Period, from value will be displayed

Period, to:When search settings are applied, only events whose Date value Period, to value will be displayed

When all search criteria have been set, press click the Search button  button to apply them. Press Click Reset to  to cancel the applied search.

Detailed Description of the Event

You can view detailed descriptions of some events by pressing clicking the  icon opposite a respective event on the right. A pop-up window consists of Title and Event Description (see screenshot below):

Screenshot: Detailed description of event

Configuration Tab

In the Configuration tab, you can create rules for email notifications about respective events within the system. Main window represents a set of rules, presented in the form of a table (screenshot below):

Screenshot: Configuration tab

Column nameNameDescription
IDIdentification number of the rule
TitleName of the rule
EmailsList of recepeintsrecipients' email addresses
FiltersList of services and types of events added to the respective rule
Group LimitNumber of massages messages allowed to be sent separately



Allows to add a new rule for email notifications

Allows to delete an email notification rule

Adding a new rule

For adding a new rule to the system, you need to click the Add Rule button. Following this, Watch Rule pop-up window will show up with respective settings (shown below): 


Information BlockFieldDescription
General Genetal General information block consisting consists of the following fields:

TitleName of the rule that will be put into subject of the message
EmailsEmail addresses of the recipient
Group Limit

The boundary to control the amount of messages to be sent. If there are more messages available for delivery within one monitoring cycle than specified value, they will be sent as a single email.

Set to 0 if you want to get all messages separately. Set to ultimately high value if you always want to receive grouped message messages. By defauldefault, filed the field value is set to 0 events.

Details Limit

Data will be limited and cut to specified number of characters in the grouped messages. By defauldefault, filed the field value is set to 300.


Fill in this information block to make your rule more detailed and precise.


Specify billing services that will be included into this event rules.

List of available services:

  • Backup Manager;
  • Balances Manager;
  • Cache Manager;
  • Calculator;
  • Calling Cards Manager;
  • Cleaner;
  • Email Rates Manager;
  • Dynamic Routing Manager;
  • Events Manager;
  • Factors Watcher;
  • Files Collector;
  • Files Downloader;
  • Invoicing Manager;
  • JSON-RPC Core API;
  • Log Rotator;
  • Jurisdiction Manager;
  • Mail Manager;
  • Notificator;
  • Packages Manager;
  • Payment Gateways;
  • Provisioning Manager;
  • RADIUS Server;
  • Rates Notificator;
  • Report Generator;
  • Reports Watcher;
  • SIP Redirect Server;
  • Statistics Manager;
  • Task Scheduler;
  • Web.
TypesSpecify category of events for the rule: errors, messages, alerts

Set labels that will be applied to filter the rule.

List of the available tags:

  • aaa - includes all accounting tags:
    aaa.fraud; aaa.ident; aaa.ident.client; aaa.ident.rate; aaa.ident.service; aaa.routing; aaa.traffic_processing;
  • api - includes all api API tags:
    api.core; api.core.jsonrpcd;; api.provisioning;
  • coreapi;
  • dids;
  • factors watcher;
  • packages - includes all package tags:
  • system- includes all system tags:
    system.cluster; system.config; system.database; system.license; system.mail; system.monitoring;;;
  • transactions - includes all transactions tags:
RegExp Match

Regular Expression Match option to filter rules. Use POSIX standart while specifying regular expressions

After pressing clicking OK button, a new rule will be added to the genetal list general list of the Configuration tab.