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This section allows to rerate calls, sms SMSs, data. It's useful when some changes were applied to the rates, currencies, client accounts, or you need to correct errors with a Mismatches Report.
Screenshot: xDRs Rerating section
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- Choose filters, specify an interval and respective values in the query form, and press click the Query button.
Information blockBlock | Field Description | |
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Filters | On the Filters menu, select required select the required parameters for the report. To cancel any filter, click on the delete sign next icon next to the filter. You can start a quick search by typing filters' names in the field at the top of a drop-down menu with filters. | |
Period | Specify the time interval for the report and a timezone. Please note that the Period field is mandatory. | |
Service | Indicate a target type of services from the Services section | |
Additional Filters | ||
There are the following accessible additional filters:
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Client | Define a client for the report. | |
Code | Define a code of a needed destination. | |
Code Name | Enter a code name of a desired destination. | |
Call Origin | Specify a call origin for the report:
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Result Status | Indicate the status of the call for the report:
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Gateway | Define a target gateway. | |
Tag | Specify target tags | |
Match Clients | Indicate a respective type:
| |
Match Codes | Choose an appropriate type:
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Duration | Select the continuance of the call:
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Output | This form contains settings of the output data of the report. | |
Code Deck | Select a respective code deck for the report from the drop-down menu. |
2. Then, you will see a respective notification (see screenshot below) and you , and you will need to approve the process by clicking clicking the Confirm Rerating button.
Screenshot: xDRs Rerating approval notification
3. Finally, the calls will undergo rerating, and you will need to wait for the system procedure to be completed. The You can see the respective number of calls for the rerating you can see on on the toolbar at the top of the page.
Screenshot: xDRs in a queue for rerating
Also, you will receive the following notification: xDRs are settings have been added to queue now. Please wait while the system will process processes them. Then, you need to run the Calculator in the Task Scheduler section.
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Warning The xDRs rerating is a time-requiring procedure. It's not recommended to create a rerating query with large chunks of information (for example, rerating 3 million calls at once). |
Knowledge Base Articles
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