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This section allows to rerate calls, sms SMSs, data. It's useful when some changes were applied to the rates, currencies, client accounts, or you need to correct errors with Mismatches Report.

Screenshot: xDRs Rerating section

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  1. Choose filters, specify an interval and respective values in the query form, and press click the Query button
Information blockBlockField Description
Filters

On the Filters menu, select required select the required parameters for the report. To cancel any filter, click on the delete  sign next  icon next to the filter.

You can start a quick search by typing filters' names in the field at the top of a drop-down menu with filters.


PeriodSpecify the time interval for the report and a timezone. Please note that the Period field is mandatory.
ServiceIndicate a target type of services from the Services section

Additional Filters

There are the following accessible additional filters:

  • Clients: Client.
  • Events: Code, Code Name, Call Origin, Result Status, Gateway.
  • Extras: Tag, Match Clients, Match Codes, Duration.
ClientDefine a client for the report.
CodeDefine a code of a needed destination.
Code NameEnter a code name of a desired destination.
Call Origin

Specify a call origin for the report:

  • origination
  • termination
Result Status

Indicate the status of the call for the report:

  • success
  • busy
  • no channel
  • error
GatewayDefine a target gateway.
TagSpecify target tags
Match Clients

Indicate a respective type:

  • matched (identified)
  • mismatched (not identified)
Match Codes

Choose an appropriate type:

  • matched
  • mismatched
Duration

Select the continuance of the call:

  • zero
  • non-zero (i.e.. , calls that have a duration equal to or more than 1 second).
Output



This form contains settings of the output data of the report.

Code Deck

Select a respective code deck for the report from the drop-down menu.
If you do not select it, code decks assigned to each specified client or rate table will be in use.
If you select it, all code names will be rewritten according to the names from the selected code deck. Also, all data will be unified by code names.

 

2. Then, you will see a respective notification (see screenshot below) and you , and you will need to approve the process by clicking clicking the Confirm Rerating button.

  Screenshot: xDRs Rerating approval notification

 
 

 3. Finally, the calls will undergo rerating, and you will need to wait for the system procedure to be completed. The You can see the respective number of calls for the rerating you can see on  on the toolbar at the top of the page.

Screenshot: xDRs in a queue for rerating


Also, you will receive the following notification: xDRs are settings have been added to queue now. Please wait while the system will process processes them.  Then, you need to run the Calculator in the Task Scheduler section

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Warning

The xDRs rerating is a time-requiring procedure. It's not recommended to create a rerating query with large chunks of information (for example, rerating 3 million calls at once).

Knowledge Base Articles

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