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If there is no statistics, you have to revise integration methods with switch , where the data is absent.
- In case of RADIUS-integration, look at /usr/local/vcs/var/log/bbradiud.log (VCS 3.12.0 and lower) or /opt/jerasoft/vcs-data/log/bbradius.log (VCS 3.13.0 and higher) to find new packets and then check RADIUS configuration.
- If there are xDR files, you have to check whether new files had been added.
- If files proceed, you need to verify whether they have been parsed.
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Attention Also it It also can be the case when statistics exist, but it's not available in report:
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