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Column NameDescription
IDTaxes profile's identification number
NameName of a taxes profile (clickable, to access taxation values for Customer Internal type profile)
Profile OwnerList of resellers corresponding taxes profile was assigned to
NotesAdditional information regarding a taxes profile
Sort Order
Order of the entity in the list

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You can select the type of a taxes profile while creating a profile:

Type:

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Internal

 Screenshot: New Taxes Profile window (CustomerInternal)

Image RemovedImage Added

FieldDescription
NameName of a taxes profile

Profile Owner

Select from the list of all Resellers, Sub-resellers and Managers registered in the system

Type

Select the tax profile type from a drop-down list:

  • CustomerInternal
  • SureTax
  • Compliance Solutions

Invoice Notes

If specified, this information will be displayed in issued Invoices

NotesAdditional information regarding a taxes profile

Sort Order

Order of the entity in the list

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SectionFieldDescription
General Settings






NameName of a taxes profile

Profile Owner

Select from the list of all Resellers, Sub-resellers and Managers registered in the system

Type

Select the tax profile type from a drop-down list:

  • CustomerInternal
  • SureTax
  • Compliance Solutions
Invoice NotesIf specified, this information will be displayed in issued invoices
NotesAdditional information regarding a taxes profile
Sort OrderOrder of the entity in the list
SureTax Settings

Client NumberUsed when issuing invoices for clients with selected SureTax profile
Validation KeyUsed for clients with selected SureTax profile
Test profile checkboxCheck to specify that a created SureTax profile is a test one
Exemption CodesList Tax Exemption Codes to not calculate them within this profile

Extra Chagres Settings

Default settings for Extra Charges taxation.

Tip
titleTip

You can set separate Rules/Codes per Extra Charge if needed. For this, when creating an Extra Charge in Transactions, add a Tag, specifying both Situs Rule and Trans Type Code, like suretax:04-010101.


Situs Rule

Select a Situs Rule from the list of available ones:

  • 04 - Zip code
  • 05 - Zip code + 4
Trans Type CodeSpecify a Trans Type Code for this Rule (e.g., 010101)
Package Fees Settings

Default settings for Package Fees taxation.

Tip
titleTip

You can set separate Rules/Codes per Package Fee if needed. For this, when adding a Fee to a Package, set a Tag, specifying both Situs Rule and Trans Type Code, like suretax:04-010101.


Situs Rule

Select a Situs Rule from the list of available ones:

  • 04 - Zip code
  • 05 - Zip code + 4
Trans Type CodeSpecify a Trans Type Code for this Rule (e.g., 010101)
Services SettingsSafe Harbor

Specify a numeric value to set static traffic distribution between interstate/intrastate

Info
titleNote

The Safe Harbor logic applies to transactions for services only (i.e. calls).


Defaults

Default settings for Services taxation.

Tip
titleTip

You can set separate Rules/Codes per Account if needed. For this, when creating an Account, add a Tag, specifying both Situs Rule and Trans Type Code, like suretax:04-010101.

You can also do this via the Traffic Processing section by creating a rule that will be adding needed Tags to traffic.


Service

Set a Service for the rule:

  • Calls
  • SMS
  • Data
Direction

Select a Direction from the list of available ones:

  • NANP to NANP
  • NANP to non-NANP
  • non-NANP to NANP
  • non-NANP to non-NANP
Trans Type CodeSpecify a Trans Type Code for this Rule (e.g., 010101)
Situs Rule

Select a Situs Rule from the list of available ones:

  • 01 - Two-out-of-Three test using NPA-NXX
  • 02 - Billed to number
  • 03 - Origination number
  • 04 - Zip code
  • 05 - Zip code + 4

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SectionFieldDescription
General Settings




NameName of a taxes profile

Profile Owner

Select from the list of all Resellers, Sub-resellers and Managers registered in the system

Type

Select the tax profile type from a drop-down list:

  • CustomerInternal
  • SureTax
  • Compliance Solutions
Invoice NotesIf specified, this information will be displayed in issued invoices
NotesAdditional information regarding a taxes profile
Sort OrderOrder of the entity in the list
Compliance Solutions SettingsClient Access CodeUsed when issuing invoices for clients with selected Compliance Solutions profile
Exemption CodesList Tax Exemption Codes to not calculate them within this profile
Extra Chagres Settings

Default settings for Extra Charges taxation

Tip
titleTip

You can set separate Codes per Extra Charge if needed. For this, when creating an Extra Charge in Transactions, add a Tag, specifying both Product Code and Service Code, like compliance:V001-1.


Product CodeSpecify the Product Code for the Extra Charges
Service CodeSpecify the Service Code for the Extra Charges
Package Fees Settings

Default settings for Package Fees taxation

Tip
titleTip

You can set separate Codes per Package Fee if needed. For this, when adding a Fee to a Package, set a Tag, specifying both Product Code and Service Code, like compliance:V001-1.


Product CodeSpecify the Product Code for the Package Fees
Service CodeSpecify the Service Code for the Package Fees
Services SettingsSafe Harbor Override

Specify a numeric value to set static traffic distribution between interstate/intrastate

Info
titleNote

The Safe Harbor logic applies to transactions for services only (i.e. calls). 

Fill in this field to request Compliance Solutions to override static distribution. If the field is empty, defined static distribution will be used - 64,9.


Defaults


Default settings for Services taxation

Service

Set a Service for the rule:

Calls

SMS

Data

Product CodeSpecify the Product Code for the Service
Service CodeSpecify the Service Code for the Service

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Info

While using SureTax or Compliance Solutions profile type, the tax values cannot be managed manually in the system as the taxes will be automatically dipped from third-party tax calculation services. Only the Customer Internal profile allows managing the tax values.

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Screenshot: New Taxes Profile window (Avalara)

SectionFieldDescription
General SettingsNameName of a taxes profile

Profile Owner

Select from the list of all Resellers, Sub-resellers and Managers registered in the system
Status

Select the tax profile status from a drop-down list:

  • Active
  • Archived

Type

Select the tax profile type from a drop-down list:

Customer
  • Internal
  • SureTax
  • Compliance Solutions
  • Avalara
Invoice NotesIf specified, this information will be displayed in issued invoices
NotesAdditional information regarding a taxes profile
Sort OrderOrder of the entity in the list
Avalara SettingsUsernameCompany's username in Avalara
PasswordCompany's password in Avalara
Client IDUnique identifier of your company provided by Avalara
Client Profile IDAvalara Profile ID you want to use. Leave empty for a default configuration
Test profile checkboxCheck to specify that a created Avalara profile is a test one
Test connection buttonClick to check if your specified Avalara username/password is correct and if there is a connection setting up to Avalara with the specified credentials
Company Info

Additional information about your company that will be used for tax calculation

Company IdentifierOptional setting which will be used in reporting
Business class type

This setting refers to your company's regulatory status for local exchange carriers:

  • ILEC
  • CLEC - Other (not a LEC)
Service class type

Whether your company generates more revenue primarily from local or long-distance calls:

  • Primary local
  • Primary long distance
Has facilities checkboxIndicates whether your company has company-owned facilities to provide the service
Is a franchise checkboxIndicates whether your company provides services sold pursuant to a franchise agreement between the carrier and jurisdiction
Is regulated checkboxIndicates whether your company is regulated by state public utility regulators
Extra Chagres Settings

Default settings for Extra Charges taxation

Tip
titleTip

You can set separate Codes per Extra Charge if needed. For this, when creating an Extra Charge in Transactions, add a Tag, specifying both Transaction Type and Service Type, like avalara:19-30.


Transaction TypeSpecify the Transaction Type for the Extra Charges
Service TypeSpecify the Service Type for the Extra Charges
Package Fees Settings

Default settings for Package Fees taxation

Tip
titleTip

You can set separate Codes per Package Fee if needed. For this, when adding a Fee to a Package, set a Tag, specifying both Transaction Type and Service Type, like avalara:19-30.


Transaction TypeSpecify the Transaction Type for the Package Fees
Service TypeSpecify the Service Type for the Package Fees
Services SettingsSafe Harbor Override

Specify a numeric value to set static traffic distribution between interstate/intrastate

Info
titleNote

The Safe Harbor logic applies to transactions for services only (i.e. calls). 

Fill in this field to request Avalara to override standard static distribution. If the field is empty, defined static distribution will be used.


Tax Exemptions

Click the Image Modified icon to add a tax exemption to exclude certain taxes or groups of taxes when generating invoices:

Image Modified

ReferenceName of an exemption
Category

Choose one Tax Exemptions Category among the following:

  • 0: All
  • 1: Sales and use taxes
  • 2: Business taxes
  • 3: Gross receipts taxes
  • 4: Excise taxes
  • 5: Connectivity charges
  • 6: Regulatory charges
  • 7: E-911 charges
  • 8: Utility user taxes
  • 9: Right of way fees
  • 10: Communications services tax
  • 11: Cable regulatory fees
  • 12: Reserved
  • 13: Value added taxes
Tax TypeFill in the tax type for an exemption
Scope

Specify needed scope(s):

  • Federal
  • State
  • County
  • City
PCodeSpecify an exact PCode for this type of exemption
Domain

Choose one domain among the following:

  • Federal
  • State
  • County
  • City
Defaults


Default settings for Services taxation

Service

Set a Service for the rule:

  • Calls
  • SMS
  • Data
Transaction TypeSpecify the Transaction Type for the Service
Service TypeSpecify the Service Type for the Service


Note

Please note that you cannot change the taxes profile type after the creation is completed.

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Info

Please find more information on Avalara integration routines in the respective Knowledge Base article.

Tax Values Management

To manage a tax value within the Customer Internal type of the taxes profile, you need to click the respective profile name. In the pop-up window, you can add a new rule by clicking Add Tax Value or edit already existing values. The structure of a pop-up window is as follows:

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Panel
borderColor#FFBABA
bgColor#FFBABA
borderWidth2px
borderStylesolid

Warning

You cannot delete or archive a tax profile that is currently assigned to the Client, Call Shop, Reseller, or Calling Card